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Friday, December 30, 2011

General Knowledge Quiz - 59

1. LED TVs are the latest TV brands to have been launched in India by this Electronics major. Can you name the electronics major in question from the given options?

2. ETA is the militant outfit active mainly in …
[D]Spain & France

3. ‘India’s International Bank’, the punch line that your would associate with ...
[C]HDFC Bank Ltd
[D]Bank of Baroda

4. Which of the following personalities is the Prime minister of Bangladesh ?
[A]Abdul Hamid
[B]Sheikh Hasina
[C]Zillur Rehman
[D]None of these

5. Which of the following represents the expansion of ‘W’, in ‘W-CDMA’?

6. ‘Your Potential Our Passion’ , is the tag line that is associates with ...

7. This country's first lunar probe Chang'e-1 crashed on moon successfully (that was planned) in 2009. This Chang'e-1 belongs to…
[D]Saudi Arabia

8. ‘Next’, is the name of the retail chain of ….
[A]Marico Industries
[B]Dabur Industries
[C]Videocon Industries
[D]None of these

9. Which of the following represents the approximate worth of the deal in which Tech Mahindra bought 51% stake in the troubled Satyam Computers recently?

10. ‘India’s National Newspaper’, is the tag line that you would associate with …
[A]Deccan Herald
[B]The Tribune
[C]The Hindu
[D]Hindustan Times

11. ‘Always with the news’, is the punch line that you would associate with...
[D]Times Now

12. ‘The Joy of travelling together’, is the tagline that you would associate with …
[A]Wagon R

13. Hamas is the name of a separatist organization that belongs to …

14. Jeffrey L. Bewkes is the chariman and CEO of …
[A]Time Warner Inc.

15. This person was appointed as the Federal Chief Information Officer in the Obama administration and is the highest ranking Indian American in the administration. Who are we talking about here?
[A]Aneesh Paul Chopra
[B]Raj Shah
[C]Vivek Kundra
[D]None of these


Vocabulary Quiz - 63

1. Gustatory
[A]Approve; Ratify
[B]Selective In Choosing From A Variety Of Sources
[C]Filthy; Base; Vile
[D]Affecting The Sense Of Taste

2. Haggle
[B]Wasted Away; Gaunt
[C]Argue About Prices
[D]Tough; Strong And Firm

3. Harass
[A]Dull; Monotonous
[B]To Annoy By Repeated Attacks
[C]Firm Dislike
[D]Guarantee; Assurance By Seller

4. Harrow
[A]Abusive; Scolding
[B]Break Up Ground After Plowing; Torture
[C]Pertaining To Tailors
[D]Dock; Landing Place

5. Heckler
[A]An Error Involving Time In A Story
[B]Person Who Harasses Others
[C]Refer Indirectly
[D]Forgivable; Trivial

6. Herpetologist
[B]One Who Studies Reptiles
[C]Lead Astray; Wheedle
[D]Change; Introduction Of Something New

7. Hiatus
[A]Letdown Of Thought Or Emotion
[B]Merriment; Laughter
[C]Gap; Pause
[D]Shine; Gloss

8. Histrionic
[A]Mysterious; Puzzling; Secret
[C]Great Waterfall; Eye Abnormality

9. Holster
[A]Oily; Fatty
[B]Pistol Case
[C]Annoy; Distress
[D]Self-Evident Truth

10. Hoodwink
[A]Incapable Of Being Pacified
[B]Ease Pain; Make Less Severe Or Offensive
[C]Deceive; Delude
[D]Every Two Years

11. Humility
[A]Incomplete; Biased; Having A Liking For Something
[B]Payment By A Husband To His Divorced Wife
[D]Humbleness Of Spirit

12. Hydrophobia
[A]Purely Spiritual; Theoretical; Without Sensual Desire
[B]Attainment Of Highest Point
[C]Name; Title
[D]Rabies; Fear Of Water

13. Idiom
[A]Wooden; Impersonal
[B]Harshness; Plainness
[C]Pleasing In Sound
[D]Special Usage In Language

14. Igneous
[A]Elastic; Having The Power Of Springing Back
[B]Produced By Fire; Volcanic
[D]Half-Stiffed Laugh

15. Illuminate
[A]Raised Platform For Guests Of Honor
[C]Brighten; Clear Up Or Make Understandable

16. Immune
[B]Without Previous Preparation
[C]Mania For Doing Grandiose Things

17. Impartial
[A]Settle Comfortably
[B]Not Biased; Fair
[C]Plead; Ask Earnestly
[D]Abnormal Or Deviant

18. Impenitent
[A]Familiar Friends
[B]Thin; Slight; Barely Discernible
[C]Not Repentant

19. Imperturbable
[A]Someone Who Eats Too Much
[B]Pertaining To Spring
[C]Calculating, Pertaining To Insurance Statistics
[D]Calm; Placid

20. Impinge
[A]Coward; Betrayed Of Faith
[B]Infringe; Touch; Collide With
[C]Analysis; Cutting Apart In Order To Examine
[D]Hostile Feeling Or Intent


Management Quiz - 10

1. Control is of three types – feed forward, concurrent, and feedback control. Which of the following is not an example of feed forward control?
[A]Sales forecast
[B]Budgetary control
[C]Inventory control
[D]Quality control

2. As a practice, though not documented, a brokerage house tries to promote its own employees into a broker's slot whenever one becomes available This is an example of an:

3. Which of the following is not a limitation of FW Taylor’s scientific management?
[A]It takes aggressive mechanical view of production and sidelines human aspect at the workplace
[B]It advocates close and strict supervision of work based on authoritarian approach
[C]Production standards are set by the management
[D]It fails to consider internal and external environmental influences upon the organization

4. Ratio Analysis is a performance evaluation technique that involves determining and evaluating financial ratios. In this regard, which of the following ratios measures a firm’s financial risk?

5. When a firm buys all or part of another business, such as Philip Morris acquired Kraft and General Foods, the organization redesign is called an

6. Establishment of, and the agreement by managers and planners to utilise, consistent assumptions critical to plans under consideration is _______________.
[A]Organization climate
[B]Organization culture
[D]Strategic planning

7. Which of the following is instrumental in distorting the message in communication?

8. When Vision Informatics Ltd invited external experts for performance appraisal, the employees resisted the move To overcome the resistance, the management invited the leader of the employees’ union to participate in the decision-making process. Which of the following measures to overcome resistance did Vision Informatics adopt?
[A]Participation and involvement
[B]Facilitation and support
[C]Negotiation and agreement
[D]Manipulation and co-optation

9. According to Porter’s Five Competitive Forces Model which of the following pull(s) prices down and push(es) cost of doing business up?
[B]The threat of new entrants
[C]The bargaining power of suppliers
[D]Both (a) and (b) above

10. Middle level management is responsible for
[A]Intermediate strategic plans
[B]Intermediate tactical plans
[C]Long range strategic plans
[D]Long range tactical plans

11. According to Henri Fayol, business operations of an organization can be divided into six activities. Which of the following is not one of those six activities?

12. The process of maintaining the internal balance necessary for survival by importing needed resources from the environment is known as
[A]Negative entropy
[B]Dynamic homeostasis

13. Productivity can be measured in two ways: total productivity and partial productivity. In both the cases it is expressed as a ratio of outputs to inputs. Which one of the following inputs is common to both the measures?

14. Which of the following statements is/are true?
I. Standing plans are developed for activities that do not recur regularly over a period of time.
II. A policy is a standing plan that specifies the broad parameters within which organization members are expected to operate in pursuit of organization’s goals.
III. Rules are one of the standing plans that spell out specific actions that must be taken or not taken in a given situation.
[A]Only (I) above
[B]Only (II) above
[C]Both (I) and (II) above
[D]Both (II) and (III) above

15. Executives making ethical decisions pass through three stages of moral development – pre-conventional, conventional, and (principle or) post-conventional. Which of the following statements is true of the conventional stage of moral development?
[A]Decisions are influenced exclusively by personal interest
[B]Decisions are made in terms of the rewards and punishments resulting from different types of behavior
[C]Decisions are influenced by the expectations of others
[D]Decisions are influenced by personal ethical principles


Management Quiz - 9

1. Which of the following inventory techniques uses cards to monitor inventory movement?
[A]ABC Analysis
[B]JIT Approach

2. Susan is a General manager at “Divine Corporation” and she is in charge of making sure that the IT department stays in close contact with the marketing department during the implementation of a new e-commerce effort with David as its project manager. Which role is Susan playing?
[A]A figure head role
[B]A liaison role
[C]A project manager role
[D]An operational task role

3. If a group of Afro-American female managers meet once a month to discuss possible career paths within their organization, this is an example of an
[A]Nominal group
[B]Delphi group
[C]Interest group
[D]Quality circle

4. Which of the following is a myth about planning?
[A]Planning is all pervasive and extends throughout the organization
[B]Planning involves choice
[C]Planning is a rational process
[D]Planning reduces flexibility

5. According to the open system model of organizing a boundary-spanning sub-system helps the organization in interacting with
[A]The external environment
[B]Its divisional heads
[C]Its Informal organization
[D]Its labor union

6. A person who focuses on innovation and creativity and transforms a dream or an idea into a profitable venture by operating within the organizational environment is known as

7. According to Bottom-up approach of organizational model, when does a subordinate identify the communication from his superior as being authoritative and try to comply with it?
[A]When the subordinate understands the message
[B]When the subordinate feels that it serves his/her personal interests
[C]When the subordinate is in a position to comply with it
[D]All of the above

8. Which of the following information processing systems gives the output in the form of summary and exception reports that are useful to the managers?
[A]Decision support system
[B]Management information system
[C]Office automation system
[D]Transaction processing system

9. Richard has been unemployed for three months. When his wife asked him, why he was not looking for a job, Richard responded, “If I am lucky, I will get my old job back.” Richard would be considered as having an
[A]High ego strength
[B]External Locus of control
[C]Intuition type personality
[D]Internal locus of control

10. The four basic functions of management are
[A]Planning, leading, coordinating and controlling
[B]Controlling, memorizing, leading and organizing
[C]Planning, leading, organizing and controlling
[D]Coordinating, planning, organizing and challenging

11. Risk is a situation where the decision maker
[A]Knows, with reasonable certainty, what the alternatives are and what conditions and outcomes are associated with each alternative
[B]Has incomplete information about available alternatives but has a good idea of the probability of particular outcomes associated with each alternative
[C]Is not aware of all available alternatives and the probability of the outcomes associated with each alternative
[D]Both (b) and (c) of the above

12. BCG matrix is a portfolio approach that compares various businesses in a firm’s portfolio on the basis of relative market share and market growth rate. In this regard, sometimes called “problem children” or “wildcats”, which of these are new products with a potential for success, but need a lot of cash for development?
[A]Cash cows
[D]Question marks

13. A written document that explains what the corporate culture considers to be "right" and "wrong" behavior is called an
[A]Vision statement
[B]Ethics training
[C]Code of ethics
[D]Ethics audit

14. The principles of management have evolved through different schools of thought. Achieving cooperation of human beings rather than chaotic individualism is a principle of which of the following management schools of thought?
[A]Early views of management
[B]Human relations approach
[C]Scientific management
[D]Administrative theory

15. Which of the following forms of decision-making involves seeking expert opinion iteratively through anonymous participation?
[B]Nominal group
[C]Delphi group
[D]Interactive group


Thursday, December 29, 2011

General Knowledge Quiz - 58

1. ADSTAR, Lotus Software and Informix are the names of the subsidiaries that you would associate with …
[A]Oracle Inc.
[C]Microsoft Inc.
[D]Texas Instruments

2. C S Verma is the chairman of ...
[A]Air India

3. Who is the chairman of the National Commission for Protection of Child rights?
[A]Swami Agrivesh
[B]Shantha Sinha
[C]Rajendra Singh
[D]Vandana Shiva

4. Adventures of a Bystander, is the name of the autobiography of…
[A]Jack F. Welch
[B]Philip Kotler
[C]Peter Drucker
[D]Andy Grove

5. V.Prabhakaran was is the chief of...
[D]None of these

6. Which of the following represents the strain of the virus that is considered responsible for the dreaded disease called ‘Bird flu’?

7. Where would you find the headquarters of the international nuclear agency IAEA?
[D]None of these

8. She is the first women space tourist of the world. Who are we talking about here?
[A]Sunita Williams
[B]Anousheh Ansari
[C]Anna Fisher
[D]Eileen Collins

9. Van Heusen, Allen Solly and Louis Philippe are the famous international brands that are sold under the umbrella of ...
[A]Raymonds Ltd.
[B]Madura Garments
[D]None of the above

10. Which of the following brands does not belong to Hindustan Lever Ltd. (HUL)?

11. ‘Make it happen’, the punch line that you would associate with …
[B]Standard Chartered Bank
[C]ABN Amro Bank

12. This personality is the MD & CEO of Bombay Stock Exchange Ltd. (BSE). Can you identify him from the given options?
[A]Deena Mehta
[B]Madhu Kannan
[C]R. H. Patil
[D]Jagadish Capoor

13. Reader’s Digest is the name of the magazine that belongs to the stable of ...
[A]Bennett & Coleman Group
[B]India Today Group
[C]The Indian Express Group
[D]Anand Bazar Patrika Group

14. Colors is the name of the entertainment channel that belongs to the stable of...
[B]Viacom 18
[C]Zee TV
[D]None of these

15. Which of the following lines you would associate with The Times of India ?
[A]Published since 1931
[B]The Power of Knowledge
[C]Let Truth Prevail
[D]India’s National Newspaper


General Knowledge Quiz - 57

1. Jacob Zuma was appointed as the President of …in 2009.
[C]South Africa

2. The personality retired MD and CEO of TCS. He has recently been appointed as non executive chairman of Bombay State Exchange can you recognize him?
[A]Harish Thawani
[B]S. Ramadorai
[C]Jagadish Capoor
[D]Deena Mehta

3. Find the incorrect match. Minister & Portfolio
[A]Ambika Soni Information & Broadcasting
[B]M.Veerappa Moily Law & Justice
[C]Dayanidhi Maran Steel
[D]S. Jaipal Reddy Urban development

4. Find the incorrect match. Biosphere name Located in
[A]Gulf of Mannar Tamil Nadu
[B]Norkek Meghalaya
[C]Dibru–Saikhowa Arunachal Pradesh
[D]Simplipal Orissa

5. ‘India’s No. 1 Commodity Exchange’, is the punch line that you would associate with

6. Avenger and Platina are the names of the bike models that belongs to the stable of ….
[A]Honda Motors Ltd.
[B]Bajaj Auto Ltd.
[C]Kinetic Engineering Ltd.
[D]LML Ltd.

7. This newspaper is owned by Bennett Coleman & Co. Ltd. Identify it from the given option.
[A]Hindu Businessline
[B]Business Standard
[C]The Financial Express
[D]The Times of India

8. This person is the chairman of Marico Industries. Name him from the given options.
[A]Venu Sreenivasan
[B]Harsh Mariwala
[C]Venugopal Dhoot
[D]Sunil Duggal

9. W.James Mcnerney Jr. is the name of the chief executive officer of ...

10. ‘Leadership with trust’, is the tagline of …
[A]A.V. Birla
[B]Tata Group
[C]RPG Enterprises
[D]Bharti Enterprises

11. Which of the following represents the venue of 2012 Olympic games?

12. ‘Connecting India’, is the punch line of ...
[D]None of these

13. You would associate Manavjit Singh Sandhu with ...
[D]Table Tennis

14. This personality is the CEO of the New York Stock Exchange Ltd. (NYSE). Identify him from the given options.
[A]John S. Reed
[B]Duncan Niederauer
[C]Richard Grasso
[D]Gerald Putnam

15. Dr. Binayak Sen is a known …
[B]Sports personality
[C]Human rights activist
[D]Cine personality


Vocabulary Quiz - 62

1. Forgo
[B]Give Up; Do Without
[C]Strip Off Skin; Plunder
[D]Shrink Back; Flinch

2. Forte
[A]Spread Over
[B]Having No Name
[D]Strong Point Or Special Talent

3. Frantic
[A]Compulsion; Repression Of Feelings
[C]Furnisher Of Foodstuffs; Caterer

4. Frenzied
[A]Trespass; Enter As Uninvited Person
[B]Treat With Scorn Or Contempt
[C]Pay Costs For
[D]Madly Excited

5. Fritter
[A]Bombastic; Inflated
[B]Unutterable; Cannot Be Expressed In Speech

6. Funeral
[A]Short Speech At Conclusion Of Dramatic Work
[B]Sad; Solemn
[C]Acute Pain; Extreme Suffering
[D]Showing Excitement; Overflowing With Enthusiasm

7. Gadfly
[A]Lack Of Self-Confidence Or Courage
[B]Self-Restraint; Sexual Chastity
[D]Animal-Biting Fly; An Irritating Person

8. Gambol
[A]Serious Or Fatal Accident
[B]Not Active; Acted Upon
[C]Skip; Leap Playfully

9. Gargantuan
[A]Weighty; Unwieldy
[B]Huge; Enormous
[C]Loud, Resounding Noise

10. Garrulity

11. Genesis
[A]Deceptive; Raising Vain Hopes
[B]Shred; Least Bit
[C]Beginning; Origin
[D]Slandering; Aspersion

12. Gentry
[A]Turn Upside Down Or Inside Out
[B]Brilliant; Lustrous
[C]Pour Off Gently
[D]People Of Standing; Class Of People Just Below Nobility

13. Giddy
[A]Wandering; Traveling
[B]Light-Hearted; Dizzy
[C]Made Less Dense (Of A Gas)
[D]Delay; Dawdle

14. Glaze
[A]Approving; Applauding
[B]Cover With A Thin And Shiny Surface
[C]Mongrel; Mixed Breed

15. Glower
[A]Operatic Singer; Prima Donna
[C]Vibrant And Lively; Critical; Living, Breathing

16. Gossamer
[A]Bully; Intimidate
[B]Change Or Harden Into Bone
[C]Sneer; Like Cobwebs
[D]Drink (Alcoholic Beverages) Frequently

17. Grandiloquent
[B]Reject; Scorn
[C]Pompous; Bombastic; Using High-Sounded Language

18. Gravity
[A]Assent; Agree Passively
[C]Short-Lived; Fleeting

19. Gristly
[A]Of The Same Kind
[B]Vibrate Pendulumlike; Weaver
[C]Please Intensely

20. Grudging
[A]Very Small Object Or Creature; Small Coin
[B]Soil; Defile
[C]Study Of Artifacts And Relics Of Early Mankind
[D]Unwilling; Reluctant; Stingy


Management Quiz - 8

1. Richard has been unemployed for three months. When his wife asked him, why he was not looking for a job, Richard responded, “If I am lucky, I will get my old job back.” Richard would be considered as having a(n)
[A]High ego strength
[B]External Locus of control
[C]Intuition type personality
[D]Internal locus of control

2. The ethical guide line “Primum Non-Nocere” for managers denotes
[A]Allow room for participation
[B]Above all, do no harm
[C]Uphold human dignity
[D]Obeying the law

3. If a group of Afro-American female managers meet once a month to discuss possible career paths within their organization, this is an example of a(n)
[A]Nominal group
[B]Delphi group
[C]Interacting group
[D]Interest group

4. Raj, Rahul, Ramesh and Rohit all wanted to start their own business after they graduated with their Bachelor of Science degrees. They had a common purpose, they had set performance standards for themselves and they had an approach to hold themselves mutually accountable. They can be referred as a

5. The stage of Kurt Lewin's change model where employees need to be helped to integrate changed attitudes and behaviors into their normal ways of doing things is called ___.

6. Communication is the transfer of information in the form of an understandable message through a channel from a sender to others. If Boeing Aerospace Co. has difficulty communicating with the British Air Force because of the abbreviations used by the British military, this is a problem in
[A]The grapevine

7. A small group gathered in the conference room to discover the impact they had on others, to explore and express their feelings, and to learn more about them. What is this Organization Development (OD) application called?
[A]Team building
[B]Hostile confrontation
[C]Strategic intervention
[D]Sensitivity training

8. Mr. Jackson is the most successful manager of CRIPS Inc. During his tenure, the company has never looked back. One of the reasons for his success is his ability to think through abstract situations. It is the ability to understand and coordinate full range of corporate objectives and activities. Which of the following skills is Mr. Jackson good at?
[A]Technical skills
[B]Design skills
[C]Conceptual skills
[D]Human skills

9. Which of the following is not a characteristic of the organization culture?
[A]Corporate culture is based on certain norms
[B]Promotes dominant and stable values
[C]Leads to observed behavioral regularities
[D]Corporate culture is built overnight

10. Advertisements for products and services such as life insurance policies, mouthwash and deodorants play upon fear. By showing the unfortunate consequences that a consumer faces if he doesn’t use the service or product, advertisers force the consumers to purchase the product or service. Such ads use
[A]Legitimate power
[B]Coercive power
[C]Expert power
[D]Referent power

11. Management By Objectives (MBO) is a system for achieving organizational objectives, enhancement of employee commitment and participation. Which of the following is not an advantage of MBO?
[A]Role clarity
[B]Clarity in organizational action
[C]Personnel satisfaction

12. Corporate Social Responsibility (CSR) is seriously considering the impact of the company’s actions on society. Which of the following is not true with regard to corporate social responsibility?
[A]CSR involves fulfilling obligations to various interest groups
[B]CSR involves three types of behavior – positive, neutral and negative
[C]The management of every organization must be conscious of its CSR
[D]CSR is essentially the same as Social Responsiveness

13. If an MNC feels that “It is best to give foreign subsidiaries, staffed by local nationals, a great deal of managerial freedom”, its orientation is known as

14. Raj, Ramesh and Rajesh are all making decisions about how to approach the team project. They have only one week to write a 75-page analysis of the government’s suit against Microsoft. In addition, they all work full-time, which decision-making model will they probably rely on?
[C]Garbage can
[D]Bounded rationality

15. Which of the following is not one of the Key Result Areas suggested by Peter Drucker?
[D]Physical distribution


Wednesday, December 28, 2011

General Knowledge Quiz - 56

1. As per the global strategic alliance that took place in 2009, between Fiat and Chrysler, Fiat will acquire ____stake in Chrysler.

2. Tata Communications picked up _______additional stake in the South Africa based fixed line operator Neotel, in 2009.

3. Sangam Direct is the name of the online grocery supermarket service that was owned by ..
[A]ITC Ltd.
[B]HUL Ltd.
[C]Shopper’s Stop
[D]None of these

4. Kinley is a water brand of …
[B]Coca Cola
[D]None of these

5. Who is the chairman of Central Electricity Regulatory Commission (CERC)?
[A]Pramod Deo
[C]S.K. Roongta

6. Where would you find the headquarter of World’s largest mobile telecome network company in terms of revenue, Vodafone Plc.
[B]U. K.

7. ‘Sense and Simplicity’, is the punch line of ...

8. Vijaypat Singhania is the chairman emeritus of ...
[A]Bombay Dyeing
[B]Raymonds Ltd.
[C]Madura Garments
[D]Arvind Mills

9. VH1 is the name of the international music and lifestyle channel that belongs to the stable of ...

10. As per a survey published by Business India Magazine which of the following Indian Banks is adjudged as the best bank in 2009?
[B]Axis Bank
[D]Bank of Baroda

11. LG, an electronics giant, hails from…
[D]South Korea

12. Aegis is the BPO company that belongs to the stable of …
[A]Infosys Technologies
[B]Essar Group
[C]A.V. Birla Group
[D]General Electric

13. Where would you find the headquarters of BSNL?
[C]New Delhi

14. The present governor of Reserve Bank of India (RBI) is ...
[A]Rakesh Mohan
[B]Usha Thorat
[C]D. Subbarao
[D]Bimal Jalan

15. Taknobu Ito is the newly appointed President and CEO of ….
[A]Hyundai Motor Company
[B]Honda Motor Company
[C]Toyota Motor Company
[D]Mitsubishi Motor Company


Vocabulary Quiz - 61

1. Exhaustive
[A]Flimsy; Unsubstantial
[B]Thorough; Comprehensive
[D]Lizard That Changes Color In Different Situations

2. Exonerate
[A]Build; Lie
[C]Collector And Disposer Of Refuse; Animal That Devours Refuse And Carrion
[D]Acquit; Exculpate

3. Expiate
[A]Profane; Violate The Sanctity Of
[B]Pretense(Of Strength); Deception; High Cliff
[D]Make Amends For (A Sin)

4. Expunge
[A]Pass Into Or Through; Penetrate (An Organization) Sneakily
[B]Equality; Close Resemblance
[C]Cancel; Remove
[D]Bitterness; Hatred

5. Extol
[A]Pride; Arrogance
[B]Praise; Glorify
[C]Father And Ruler Of A Family Or Tribe
[D]Like A Bull

6. Exult
[A]Complete; Totally Unlimited; Certain

7. Facile
[C]Agreeable; Pleasing To The Taste
[D]Easy; Expert

8. Fancied
[B]Undeveloped; Rudimentary
[C]Affecting The Sense Of Taste
[D]Imagined; Unreal

9. Farce
[A]Firm Grasp Or Footing
[B]Wrong; Faulty
[D]Broad Comedy; Mockery

10. Fauna
[A]Woman Who Rules A Family Or Larger Social Group
[B]Animals Of Period Or Region
[C]Witty Saying; Facetious Remark
[D]False Testimony While Under Oath

11. Ferment
[A]Periodic; On And Off
[B]Agitation; Commotion
[C]Ghost; Phantom Of A Living Person
[D]Pertaining To The Brain Or Intellect

12. Fester
[A]Make Numb; Stun; Amaze
[B]Burning; Sarcastically Biting
[C]Witty Thought Or Saying, Usually Short
[D]Generate Pus

13. Figment
[A]Fret; Complain
[B]Excessively Gasping; Plundering
[C]Invention; Imaginary Thing
[D]Peaceful; Calm

14. Finale
[A]Ability; Capacity
[C]Make Numb; Stun; Amaze
[D]Shrivel; Decay

15. Fissure
[C]Procession; Parade
[D]Sheer; Transparent

16. Fleck
[A]Song Of Lamentation; Dirge
[C]Situated Beyond; Unstated

17. Flinch
[A]Stubborn Maintenance Of A Wrong Cause
[B]Indirect Or Roundabout Expression
[C]Hesitate; Shrink
[D]Bored With Pleasure Or Dissipation

18. Fluency
[B]Smoothness Of Speech
[C]Stately; Stout
[D]Unsatisfied; Not Soothed

19. Fodder
[B]Coarse Food For Cattle, Horses, Etc.
[C]Agreeable; Gracious; Engaging
[D]Unable To Compromise About Points Of Doctrine; Dogmatic; Unyielding

20. Foment
[A]Pretense Of Ignorance Of Something Wrong; Assistance; Permission To Offend
[B]Shrink Back; Flinch
[C]Gloomy; Depressing
[D]Stir Up; Instigate


Tuesday, December 27, 2011

General Knowledge Quiz - 55

1. ‘GDR’, expands to ...
[A]Global Depository Receipts
[B]General Depository Receipts
[C]Government Depository Receipts
[D]Glocal Depository Receipts

2. Surya Shekhar Ganguly belongs to …

3. She is the first women to graduate from Harvard Business School from India and is presently the country head of HSBC India. She is ....
[A]Chanda Kochchar
[B]Indira Nooyi
[C]Naina Lal Kidwai
[D]Lalitha Gupte

4. Which of the following brands is NOT owned by Reckitt & Benckiser?

5. Ranjan Sodhi is the name that you would associate with…

6. ‘Making the sky the best place on earth’, is the punch line that you would associate with
[A]British Airways
[B]Air France
[C]United Airways

7. According to the Sarva Shiksha Abhiyan, which of the following represents the year by which India’s every child would be able to go to school?

8. Who chaired the Monitoring Committee for the Prevention of Ragging that was constituted recently?
[A]Deepak Pental
[B]R.K. Raghavan
[C]Sunil Gupta
[D]Dr. M.K. Ramchandran Nair

9. This person is declared as the leader of the opposition in Rajya Sabha. We are talking about…
[A]Jaswant Singh
[B]Lal Krishna Advani
[C]Arun Jaitley
[D]Rajnath Singh

10. Yelena Isinbayeva is a legendry personality that belongs to the field of …
[C]Lawn -Tennis
[D]Pole Vault

11. This person is the new US ambassador to India. Name him from the given options.
[A]David C. Mulford
[B]Timothy J. Roemer
[C]Ryan C. Crocker
[D]Steven J. White

12. Who is the newly appointed chief of the Central Board of Direct Taxes(CBDT)?
[A]N.B. Singh
[B]S.S.N. Moorthy
[C]Sudhir Chandra
[D]None of these

13. Fanta Apple was launched by this beverage giant nationally recently. Can you name the company in question from the given options?
[A]PepsiCo Inc.
[B]Coca Cola
[C]Cadbury Schweppes
[D]None of these

14. This chairman of an Indian public sector bank is the winner of the AsiaMoney's 'Best Executive' award-2008. Can you name him from the given options?
[A]K.C. Chakraborty
[B]O.P. Bhatt
[C]A.C. Mahajan
[D]S.K. Kohli

15. Which of the following is the first private player to offer IPTV services in India?
[A]Tata Communications
[B]Bharti Enterprises
[C]Reliance Communications
[D]None of these


General Knowledge Quiz - 54

1. This personality is the present Secretary General of OPEC. We are talking about…
[A]Jeroen vander Veer
[B]Antonio Brufau
[C]Chakib Khelil
[D]Abdallah Salem el-Badri

2. Can you identify the anme of the Beyond Visual Range Air to Air Missile that was test fired successfully by the DRDO in the month of May 2009 from the given options?

3. Find the odd one out.

4. Who is known as the ‘Father of Civil Aviation’, in India?
[A]Vijaypat Singhania
[B]J. R. D. Tata
[C]Ghanshyamdas Birla
[D]None of them

5. Which of the following represents the expansion of second ‘I’ in ICICI Ltd?

6. This person has been appointed as the special UN advisor recently. We are talking about…
[A]Shashi Throor
[B]Nirupam Sen
[D]K.M. Chandrashekhar

7. ‘Triband’, is the name of the broadband service of
[A]Bharti Telecom
[D]Reliance Telecom

8. Which of the following represents the expansion of ‘A’ in ‘NPA’?

9. Fly the good times, is the punch line that you would associate with
[A]Spicejet Airways
[B]Kingfisher Airlines
[C]Deccan Airways
[D]Go Air

10. This person has been appointed as the managing director and CEO of Axis bank. Can you name him/her from the given options?
[A]Kalpana Morparia
[B]Chanda Kochchar
[C]Shikha Sharma
[D]Naina Lall Kidwai

11. Which of the following administers the Cash Reserve Ratio (CRR)?
[C]Ministry of Commerce

12. This personality is the owner of the firm Berkshire Hathway Inc. and is also known as the ‘Oracle of Omaha’. Can you identify the name of the personality from the given options?
[A]Romano Ambrovich
[B]Warren Buffet
[C]Ingwar Kamprad
[D]L.N. Mittal

13. Which of the following personalities chaired the National Knowledge Commission?
[A]Bipin Chandra
[B]Sam Pitroda
[C]Prof. Yashpal
[D]P.M. Bhargava

14. Who is the author of the book titled The Google Story?
[A]Louis V. Gerstner Jr.
[B]Alvin & Heidi Toffler
[C]Mark Malseed & David A. Wise
[D]Michael Dell

15. India and the Global Financial Crisis: Managing Money and Finance is a book authored by…
[A]Dr. Bimal Jalan
[B]Y.V. Reddy
[C]D. Subbarao
[D]Manmohan Singh


Vocabulary Quiz - 60

1. Eclectic
[A]Combine, Unite In One Body
[B]Selective In Choosing From A Variety Of Sources
[C]Clumsy Person
[D]To Direct Speech To; Deal With Or Discuss

2. Effervescent
[A]Fit Of Petulance; Caprice
[B]Measure Of Temperature Used Widely In Europe
[C]Furnisher Of Foodstuffs; Caterer
[D]Exuberant; Bubbly And Excited

3. Effluvium
[A]Operate With Hands
[B]Plainly Expressed
[C]Noxious Smell
[D]Enthusiastic Follower

4. Elegiacal
[A]Denial Of Traditional Values; Absolute Skepticism
[B]Pour Off Gently
[C]Like In Elegy; Mournful
[D]Token Of Disgrace; Brand

5. Eloquence
[A]Tax Of One-Tenth
[B]Verify; Support
[C]Bugbear; Object Of Baseless Terror
[D]Expressiveness; Persuasive Speech

6. Emanate
[A]Phrase Dulled In Meaning By Repetition
[B]Coolness In A Trying Situation
[C]Obscure; Puzzling
[D]Issue Forth

7. Emendation
[A]Beginning; In An Early Stage
[B]Seriousness; Gravity
[C]Correction Of Errors; Improvement
[D]Inharmonious; Conflicting

8. Empirical
[A]Poor Verse
[B]Throw Into Confusion; Involve In Strife; Entangle
[C]Based On Experience

9. Endorse
[A]Person Belonging To The Same Period
[B]Approve; Support
[C]Oppose With Arguments; Contradict

10. Enfranchise
[A]Small Opening; Outlet
[B]To Admit To The Rights Of Citizenship (Especially The Right To Vote)
[C]Lying On Back
[D]Essentially; Inherently; Naturally

11. Enigma
[A]Supply; Allotted Demand; Assigned Portion Of Work
[B]Shrink Back, As If In Fear
[D]Hesitate; Shrink

12. Entity
[A]Make Impure By Mixing With Baser Substances
[B]Real Being
[C]Variety; Dissimilitude
[D]Secret Recess Or Vault, Usually Used For Burial

13. Entrepreneur
[A]One Who Is Introspective; Inclined To Think More About Oneself
[C]Businessman; Contractor
[D]Restore To Proper Condition

14. Episodic
[A]Able To See Differences; Prejudiced
[B]Suggestive; Implying
[D]Loosely Connected

15. Equable
[C]Tranquil; Steady; Uniform
[D]Make Void

16. Erudite
[A]Fern Leaf; Palm Or Banana Leaf
[B]Learned; Scholarly
[C]Suitable; Practical; Politic
[D]Blessedness; State Of Bliss

17. Espouse
[A]Agent Which Brings About A Chemical Change While It Remains Unaffected And Unchanged
[B]Record Of Descent; Lineage
[C]State Of Apathy; Daze; Lack Of Awareness
[D]Adopt; Support

18. Euphoria
[B]Like A Bull
[D]Feeling Of Great Happiness And Well-Being (Sometimes Exaggerated)

19. Evoke
[A]Indifference; Lack Of Interest
[B]Call Forth
[C]Settle Comfortably
[D]Banish To The Country; Dwell In The Country

20. Exchequer
[A]Suspended Action
[B]Deviate; Turn Aside Sharply
[C]Circular Building Or Hall Covered With A Dome


Management Quiz - 7

1. Zubeida, the HR manager in BrainTree Consulting, needs to examine the process of employee turnover in her company and the resultant effects and costs of being realized by the company. Upon careful examination of the financial records in her own department, Zubeida noted that the following factor stood out as a major cost:
[A]Orientation programs for new employees
[B]Resentment of new employees by existing employees
[C]Recruitment, selection and training of new employees
[D]Resistance to new employees by the HR department

2. As organizations have widened spans of control, flattened structures, introduced teams, reduced formalization and empowered employees, the ________ provided by a strong culture ensures that everyone is pointed in the same direction.
[B]Shared meaning
[C]Hiring practices
[D]Rules and regulations

3. According to the path-goal theory of leadership, the main function of a leader is to clarify and set goals with subordinates, to help them to find the best path for achieving the goals, and to remove the obstacles to their performance and need satisfaction. All of the following statements are true except
[A]Directive leadership is appropriate if tasks already are well structured
[B]Directive leadership will create greater dissatisfaction if the task and the authority or rule system are dissatisfying
[C]Supportive leadership is less important if the primary work group provides social support to its members
[D]If the task or authority system is dissatisfying, supportive leadership is especially appropriate, because it offers one positive source of gratification in an otherwise negative situation

4. In an attempt to help its employees resolve group dynamics issues on their own, Centura Synthetics has engaged a consultant who would observe the employees at work and give them feedback regarding dysfunctions in conflict resolution etc. Which of the following Organization Development (OD) intervention techniques was Centura employing?
[A]Survey feedback
[B]Process consultation
[C]Team building
[D]Third-party intervention

5. As performance is multidimensional, performance appraisal methods must consider various aspects of a job. The most widely used appraisal approaches focus on employee behavior or performance results.Listing the ranges of performance values for specified traits is a feature of which of the following performance appraisal methods?
[A]Behaviorally Anchored Rating Scales (BARS)
[B]Graphic rating scales
[C]360 degree appraisal
[D]Both (a) and (b) above

6. Which of the following theories specifically postulates that motivation of employees will be high when employees believe that a high level of effort on their part will lead to high performance on their part,and that this high level of performance will lead to their attainment of outcomes which they desire (e.g. higher pay, promotion, etc.)?
[A]Expectancy theory
[B]Valence theory
[C]Hierarchy of needs theory
[D]Motivator-hygiene theory

7. Crescent Art Gallery is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. Specialization, stable and exhaustive rules, and impersonal relationships are the other features of Crescent. Which of the following best describes Crescent Art Gallery’s approach to organization?
[A]Scientific management
[B]Bureaucratic organization
[C]Administrative management theory
[D]Human resource management

8. Some organizational structures are characterized by multiple reporting relationships while others adhere to unitary reporting relationship. Which of the following organizational structures violates the principle of unity of command as stated by Henry Fayol?
[A]Functional structure
[B]Matrix structure
[C]Divisional structure
[D]Geographical structure

9. Transformational leadership is the set of abilities that allow the leader to recognize the need for change, to create a vision to guide that change, and to execute that change effectively, while transactional leadership involves routine, regimented activities – assigning work, evaluating performance, and so forth. Which of the following is not a characteristic of a transformational leader?
[A]Treats all employees collectively as one
[B]Provides vision and sense of mission
[C]Inspires exertion of extra effort for goal achievement
[D]Communicates high expectations

10. A skills inventory is a computerized database containing basic information about each employee that can be used to assess the availability of candidates for meeting current and future human resource needs. Which of the following is an application of skills inventory?
[A]Forecasting manpower demand
[B]Forecasting manpower supply
[C]Replacement training
[D]Succession planning

11. If a manager holds theory X assumptions about his/her subordinates while the subordinates attitudes and behaviors fit into theory Y, which of the following statement is true if the MBO program is to be implemented?
[A]Likelihood of failure is high
[B]Likelihood of success is high
[C]Likelihood of success, if manager changes his/her assumptions to theory Y
[D]Likelihood of success, if the subordinates change their attitudes and behaviors to theory X

12. Long-term decision is not a process of making the future decision but a means of reflecting the future in today’s decision. The future conditions for a decision vary along a continuum ranging from conditions of perfect certainty to conditions of complete uncertainty. Risk is a situation where the decision maker
[A]Knows, with reasonable certainty, what the alternatives are and what conditions and outcomes are associated with each alternative
[B]Has incomplete information about available alternatives but has a good idea of the probability of particular outcomes associated with each alternative
[C]Is not aware of all available alternatives and the probability of the outcomes associated with each alternative
[D]Both (b) and (c) of the above

13. If a manager has 5 subordinates, the number of relationships, according to Graicunas’ principle, is

14. Which of the following theories of motivation does not, at least in part, take into account of the physiological needs?
[A]Alderfer’s ERG theory
[B]Mc Clelland’s Acquired Needs theory
[C]Maslow’s Hierarchy of Needs theory
[D]Herzberg’s Two-Factor theory

15. Which of the following leadership models recommends a dynamic and flexible leadership style rather than static style and is based on the premise that the leaders need to alter their behaviors depending on one major situational factor – the readiness of followers?
[A]Fiedler’s Contingency Approach to Leadership
[B]Path-Goal Theory
[C]Vroom-Yetton’s Model
[D]Hersey and Blanchard’s Situational Leadership Model


Monday, December 26, 2011

General Knowledge Quiz - 53

1. Which of the following represents the duration of the 11th five-year plan?

2. This Indian cricketer created news as he became the world record holder for most catches (excluding wicketkeepers) in tests. Identify him from the given options.
[A]Rahul Dravid
[B]Virender Sehwag
[C]Irfan Pathan
[D]Harbhajan Singh

3. Who is known as ‘The Father of Green Revolution’ in India ?
[A]Sardar Vallabh Bhai Patel
[B]M. S. Swaminathan
[C]Pt. Jawaharlal Nehru
[D]K. M. Munshi

4. BusinessLine is the business newspaper that belongs to the stable of ...
[A]The Economic Times
[B]The Financial Express
[C]The Hindu
[D]Business Standard

5. The headquarters of the Reserve Bank of India are at ...
[B]New Delhi

6. Which of the following personalities was the Miss Universe–2010?
[A]Kenya Moore
[B]Stefania Fernandez
[C]Rachel Smith
[D]Ximena Navarrete

7. Najib Tun Razak was sworn in as the new prime minister of …

8. The newly appointed chairperson of National Film Development Corporation( NFDC) is …
[A]Naseeruddin Shah
[B]Om Puri
[C]Girish Karnad
[D]Shabana Azmi

9. Haroon Lorgat is the new chief executive of …
[A]International Olympic Committee
[C]International Cricket Council
[D]International Hockey Federation

10. In terms of annual steel output, which of the following represents the rank of India throughout the world?

11. Which sector of Indian industry was the second largest recipient of the FDI in the year 2008-2009?
[D]Infrastructure development

12. Which of the following represents the year of enactment of Consumer Protection Act?

13. Who is the ex-officio chairman of the recently constituted National River Ganga Basin Authority?
[B]Chairman of Central Water Commission
[C]Minister of Water Resources
[D]Prime minister

14. Where would you find the headquarters of Asia Pacific Economic Cooperation (APEC)?
[C]Hong Kong

15. Which of the following is NOT one of the main greenhouse gases in the Earth’s atmosphere?
[A]Carbon dioxide
[B]Nitrous oxide
[C]Sulphur dioxide


Management Quiz - 6

1. The quality of managers’ decisions is the yardstick of their effectiveness and of their value to the organization. Piyush, the new Operations Manager of Phoenix Motors Ltd., has the knack of offering quick-fix solutions to all the problems that arise in his department without regard to their long-term implications. Which of the following decision-making models is Piyush said to be following?
[A]Rational model
[B]Incremental model
[C]Satisficing model
[D]Garbage can

2. Blake and Mouton’s Managerial Grid is an approach to defining leadership styles based on a manager’s concern for people and concern for production. Managerial grid is a useful device to a manager for identifying and classifying managerial styles. It helps him/her understand why he/she gets the reaction he/she does from his/her subordinates. Which of the following styles of management assumes exertion of minimum effort is required to get work done and sustain organizational morale?
[A]Authority-obedience management
[B]Team management
[C]Country Club management
[D]Impoverished management

3. Selection tests normally supplement the information provided in the application forms. They have different objectives and measure different attributes. Arun, a candidate for the position of Sales Representative in Elder Pharmaceuticals, was asked to make a presentation on a new anti-asthma inhaler before a panel of physicians in the company, as part of the selection process. Which of the following tests was Arun undergoing?
[A]Knowledge test
[B]Work sample test
[C]Intelligence test
[D]Personality test

4. While growth through expansion of same line of business forces a small organization to organize on a functional basis, growth through geographic and product diversification necessitates the adoption of divisional structure. Divisional organization structure takes three forms: product division, geographic division and customer division. Which of the following is an advantage of a product divisional structure?
[A]It addresses the special and widely varied needs of customers for clearly defined services
[B]It encourages the development of expertise in functional areas
[C]It facilitates comparison of the performance of various product lines.
[D]It brings about order and clarity to the activities of the organization

5. Authority has three characteristics. What are they?
[A]Authority is vested in organizational positions, not people; authority is accepted by subordinates; authority flows down.
[B]Authority is not vested in organizational positions, but in people; authority is accepted by subordinates; authority flows down the vertical hierarchy.
[C]Authority is vested in organizational positions, not people; authority is not accepted by subordinates; authority flows down the vertical hierarchy.
[D]Authority is vested in organizational positions, not people; authority is accepted by subordinates; authority flows down the horizontal hierarchy.

6. Perception depends on three factors: the perceiver, the perceived, and the situation. Which of the following occurs when our general impression of a person, usually based on one prominent characteristic, colors our perception of other characteristics of that person?
[A]Halo error
[B]Self-serving bias
[C]Selective attention
[D]Projection bias

7. Runway Robotics Corporation has three planning specialists who help division managers develop their own division plans. Serving as consultants to the divisions, the planning specialists give advice about strengths, weaknesses, opportunities, and threats. Runway Robotics Corporation is utilizing what approach to the planning function?
[A]Centralized planning department
[B]Decentralized planning staff
[C]Planning task force
[D]Centralized planning committee

8. Various decision-making techniques are used in various situations. Which of the following decisionmaking techniques involves a group of people brought together to generate as many novel ideas as possible on a given topic without evaluating them?
[A]Nominal groups
[B]Interacting groups
[C]Delphi groups

9. Pauline is a manager at Mildtek Corporation. Her job is very complex and she feels that she does not have enough time to identify and/or process all the information she needs to make decisions. Pauline’s situation is most consistent with which of the following concepts?
[A]Bounded rationality
[B]The classical model of decision making

10. Pranav is a manager at Paragon Chemical Corporation, who has highly mature subordinates. Hersey and Blanchard’s situational leadership theory suggests that the leadership style should be commensurate with the subordinates’ level of maturity, which in turn depends on their ability and willingness to do a particular job. Which of the following leadership styles is best for Pranav?

11. Control may be of different types and these can be classified on the basis of the elements to be controlled and the stage at which control can be exercised .Vibgyor Electronics Ltd. sends a postpurchase questionnaire to all consumers who buy their products. They are interested in gathering data on product quality, customer service orientation, and customer satisfaction. This is an example of
[A]Concurrent control
[B]Feedback control
[C]Feedforward control
[D]Preliminary control

12. Four months ago, Taylor Construction needed three employees to rebuild the electrical boxes for their customers due to the various tasks involved. After successfully retraining the employees, a single employee can now handle all facets of this job. This is an example of
[A]Job enlargement
[B]Job rotation
[C]Shoddy workmanship
[D]Job enrichment

13. Mark's Embroidery produces custom-made embroidery products. One department sells to retail customers, another department sells to catalog customers, and a third department sells only to college bookstores. Mark's Embroidery is departmentalized by
[C]Geographical location

14. Various techniques can be used to overcome resistance to change in an organization. Jaydeep,production manager in Praxis Tools Ltd., has warned his employees that they must vote against unionization in order to be assured of continued employment. What technique is Jaydeep using to resist change?

15. A decision support system (DSS) is an interactive computer system used to plan and make decisions. Which of the following is not true with regard to Decision Support System (DSS)?
[A]Executive decisions are the focal points in DSS
[B]DSS specializes in easy-to-use software
[C]DSS employs interactive processing
[D]The control and use of DSS rests with the central information management department


Business Communications Quiz - 3

1. Identify the core statement from the following
I. Petrol consumption is increasing in all parts of India.
II. It is increasing in the North.
III. Bihar is experiencing a sharp increase.
[A]Only (I) above
[B]Only (II) above
[C]Only (III) above
[D]Both (I) and (II) above

2. When Managers depend on formal channels of communication, sometimes they risk encountering “distortion”. One way to minimize distortion is
[A]Including all relevant information that is true in every sense and is not deceptive in any way
[B]Reducing the number of levels in the organization structure
[C]Keeping audience in mind at all times
[D]Exchanging messages with customers, vendors, distributors, competitors, investors, journalists, and govt. representatives

3. In which of the following types of Resumes are the skills, accomplishments, employment given in the first section and academic experience in subordinate sections?
[A]Chronological Resume
[B]Technical Resume
[C]Functional Resume
[D]Combination of chronological & functional resume

4. Identify the sentence(s) that is/are grammatically correct and conveys the meaning clearly.
[A]The first ice cream, eaten in China in about 2000 BC, was more lumpy than the modern era
[B]The first ice cream, eaten in China in about 2000 BC, was more lumpy than the ice cream in the modern era
[C]The first ice cream, eaten in China in about 2000 BC, was more lumpy than that in the modern era
[D]Both (b) and (c) above

5. Whatever the type of letter one is writing, it is always advisable to plan the letter keeping the fundamentals of letter writing in mind. What are the fundamentals?
[A]Knowledge of the subject, audience, and purpose
[B]Knowledge of the subject, distance it has to travel, and purpose
[C]Knowledge of the subject, type of benefits expected from the letter, distance it has to travel
[D]Purpose of the letter, distance it has to travel, and capacity of the audience

6. There are three types of meetings which are usually conducted. Which of the following meetings is focused on arriving at a decision and is conducted to change existing procedures, to adopt a new system and sometimes, to generate new ideas?
[A]Change-facilitating meetings
[B]Problem solving meetings
[C]Informational meetings
[D]Extraordinary meetings

7. Many elements are to be included while writing a report. Which of the following elements contains a brief technical summary?
[A]Letter of transmittal
[B]Table of contents
[D]Executive summary

8. In which of the following approaches to conflict, competing is advisable?
[A]When you perceive that you have no chance of satisfying your concerns
[B]When two parties with equal power are committed to mutually exclusive goals
[C]A long-term relationship between the parties is important
[D]When you have to protect yourself against those who would take advantage of a more cooperative approach

9. The seating arrangements in a meeting can have a bearing on the final outcome of the meeting. Studies have shown that people react in certain predictable ways to certain physical surroundings. Which of the following types is suitable for large groups that are meeting to obtain information?
[A]The banquet style
[B]Theatre style
[C]Participative style
[D]Equalizing style

10. Which of the following is generally a brief, accurate record of the business transacted at the previous meeting?

11. Where is the signature block in the commercial letter placed?
[A]Double space below the body
[B]Double space below the salutation
[C]Four spaces below the complimentary close
[D]Double space below the inside address

12. To physically transmit a message, you select a communication channel. The channel is a means to convey the message. When is it advisable to use an oral channel?
[A]When feedback is not immediately needed
[B]When it is necessary to convey a large amount of data
[C]When immediate feedback is necessary
[D]When the sender shares a comfortable relationship with the receiver

13. When a letter is written for something, to which the writer thinks he/she is entitled, the letter is called as a claim letter. A response to the claim letter is termed as
[A]Good news letter
[B]Routine letter
[C]Adjustment letter
[D]Commercial letter

14. The three letter formats that are usually used are the block, the modified block and the
[A]Simplified block
[B]Split block
[C]Half block
[D]Revised block

15. An effective job search begins with careful career planning. Which of the following does not come in the career planning process?
[A]Self Analysis
[B]Career Analysis
[C]Job Analysis
[D]Company Analysis



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