Thursday, January 12, 2012

Business Communications Quiz - 17

1. Which of the following will not help you to compose well-organized messages.
[A]Including only information that is related to your subject and purpose
[B]Including all necessary information
[C]Grouping the ideas and present them logically
[D]Taking your time getting to the point

2. What type of brief business message is deemed to be most formal?
[D]Informative flyer

3. Good organization is important to both the communicator and the audience because
[A]It simplifies your communication task
[B]It saves your audience time
[C]It helps your audience to understand your message
[D]All of the above

4. What kind of communication provides opportunity for the most immediate feedback?
[A]E-mail communication
[C]Computer conferencing
[D]Oral communication

5. Sharing information, brainstorming ideas, evaluating ideas and motivating members are all considered part of what?
[A]Constructive criticism
[B]Planning effective meetings
[C]Creating collaborative writings
[D]Creating groupthink

6. To become effective communicators, managers must be

7. The most important aspect (s) in conducting of an interview is/are
[D]All of the above

8. The aim of an effective team is to get members to collaborate on essential work, and much of that collaboration takes place through _____.
[A]Exchange of memos
[C]Telephone conversations
[D]Exchange of e-mail messages

9. Before the group can begin work on the report, the first priority they must do is:
[A]Organize the material
[B]Analyze the data
[C]Assign parts to be written
[D]Gather the information needed

10. Which of the following every collection letter should mention?

11. To show correlations, all of these graphs/charts can be used except

12. ________ are not visual aids.
[D]Physical objects

13. A circular letter is meant for
[A]One person
[B]A number of interested people
[C]Five people specifically
[D]no one

14. AIDA stands for
[A]Attention, Interest, Deceive, Action
[B]Attraction, Interrogation, Decipher, Action
[C]Attention, Interest, Desire, Action
[D]Attraction, Intuition, Demand, Allocation

15. Which of the following does not help the negotiating parties to reach an acceptable agreement?
[A]Identifying one's priorities and needs beforehand
[B]Keeping one's emotions in check
[C]Responding to personal attacks
[D]Listening actively and keeping an open mind

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