Wednesday, May 23, 2012

Business Management Quiz - 70

1. The success of an organization greatly depends on the decisions that managers make. Due to this reason, managerial approaches to decision-making have been the subject of considerable curiosity and research. There are different types of decisions that are taken. Which of the following is an example of a Programmed Decision?
[A]Decision involving strategy
[B]Decision involving mergers and acquisitions
[C]Decision involving organization design
[D]Decision involving the manager of a retail shop instituting a policy, which states “Exchanges will be permitted on all purchases within 15 days.”

2. Which of the following is/are features of competitive advantage?
I. It is strongest when it is extremely difficult for or expensive for competitors to copy.
II. It is possible for a firm to build a competitive advantage over all other competitors.
III. It should ultimately create increased value for customers.
IV. It is generated on the basis of organizational competencies.
[A]Only (I) above
[B]Both (I) and (III) above
[C]Both (II) and (IV) above
[D](I), (III) and (IV) above

3. Which of the following is/are steps that can help overcome problems associated with the MBO process?
I. Motivational assessment.
II. Group action.
III. Appraisal of appraisers.
[A]Only (I) above
[B]Only (II) above
[C]Only (III) above
[D]All (I), (II) and (III) above

4. Reengineering involves changing the culture of an organization into a team culture. When adopting a team culture, a company must consider several organizational issues. Which of the following is not true with regard to these issues?
[A]Team members should be clear about their roles and responsibilities
[B]Team members should be responsible for achieving results
[C]Team members should possess enough knowledge and skills
[D]Authority and power should be retained by the team leader

5. Departmentation by ‘time’ is one of the oldest forms of departmentation, generally used at lower levels of the organization. Which of the following cannot be considered a disadvantage of departmentation by ‘time?’
[A]Lack of supervision in the night shifts
[B]Employees may find it difficult to switch from one shift to another
[C]Coordination and communication becomes a problem with several shifts operating
[D]Workers may concentrate on the total system rather than concentrating on narrow and specified technical aspects

6. Which of the following is a limitation of the sociotechnical systems approach to management?
[A]It ignores planning, organizing and controlling
[B]Emphasis only on blue-collar and lower level office work
[C]Too broad a field for study of management
[D]Studies experiences through cases

7. Which of the following structures combines the advantages of the functional specialization with the focus and accountability of product departmentalization?
[A]Team-based structure
[B]Boundaryless organization
[C]Matrix structure
[D]Network structure

8. Identify from the following the main components of an informal organization.
I. Unofficial, power and politics.
II. Official, authority and responsibility.
III. Position, delegated by management.
IV. Person, norms, sanctions.
[A]Both (I) and (II) above
[B]Both (I) and (IV) above
[C]Both (II) and (III) above
[D]Both (II) and (IV) above

9. Which of the following statements is/are true about business level strategies for organizations involved in multiple businesses?
I. The focus is on determining the best ways of operating a business.
II. They attempt to find out means to achieve a competitive advantage.
III. They are developed by the top management.
IV. They respond appropriately to the changing environment.
[A]Only (I) above
[B]Both (I) and (III) above
[C]Both (II) and (IV) above
[D](I), (II) and (IV) above

10. Henri Fayol, a French industrialist and a mining engineer, was one of the major contributors to the classical approach of management. As per the classical ideas of management thought, Fayol stressed the need of
[A]Technical activities
[B]Commercial activities
[C]Financial activities
[D]Managerial activities

11. Every organization structure, even a poor one, can be charted. Which of the following is false with respect to Organization Chart?
[A]It is a vital tool for providing information about organizational relationships
[B]It provides a visual map of the chain of command
[C]Charting an organization structure can show up the complexities and inconsistencies, which can be corrected
[D]It shows authority relationships as well as informal and informational relationships

12. Which of the following skills are important at all levels in the organization?

13. Despite many advantages of planning, there may be some obstacles and limitations in this process, since nothing is perfect on this earth, as a general rule of law. Which of the following would not be considered a potential advantage of planning?
[A]It helps mangers to be future oriented
[B]It enhances decision coordination
[C]It increases the amount of time available for other managerial functions
[D]It emphasizes organizational objectives

14. Which strategic business units (SBU) mapped on the BCG matrix, generate considerable income and require investment of more funds for future growth?
[A]Question marks

15. Conditions of uncertainty exist when future environment is unpredictable and everything is in a state of flux. The decision-maker is not aware of all alternatives, the risks associated with each, or the consequences of each alternative, or their probabilities. Which approach to decision-making under conditions of uncertainty believes that individual attitudes toward risk vary with events, people and positions?
[A]Risk analysis
[B]Risk communication
[C]Decision trees
[D]Utility theory

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