Tuesday, March 6, 2012

Management Quiz - 41 (Business Management)

1. Functional job analysis is a widely used systematic job analysis approach. Which of the following dimensions of an individual’s job does functional job analysis focus on?
I. Data, people and jobs pertaining to the individual’s job.
II. Interpersonal relationships required to perform the job.
III. Tools and equipment used by the worker.
IV. Products and services produced by the worker.
[A]Only (I) above
[B]Only (III) above
[C]Both (II) and (IV) above
[D](I), (III) and (IV) above

2. Information overload is a barrier to communication. Employees may react to information overload by
I. Resorting to impersonal communication.
II. Making processing errors.
III. Disregarding certain information.
IV. Delaying information processing.
[A]Both (I) and (II) above
[B]Both (I) and (IV) above
[C]Both (III) and (IV) above
[D](II), (III) and (IV) above

3. Which of the following refers to the way data should be verified for accuracy and completeness?
[A]Data management
[B]Data validation
[C]Data security
[D]Data integrity

4. The dual nature of leader behaviors, focusing on the work to be done and focusing on the employees, is a key characteristic of which of the following?
[A]Fiedler's contingency model
[B]The path-goal theory
[C]Situational leadership theory
[D]University of Michigan studies

5. Which of the following variables is at the heart of Fiedler's Contingency Theory?
[A]Least preferred leader
[B]Least preferred task
[C]Least preferred company
[D]Least preferred co-worker

6. Information needs vary by level of activity and also by levels in the managerial hierarchy. For which level of management would information about environmental trends be most appropriate?
[A]Top-level management
[B]Middle-level management
[C]First-line management
[D]Lower-level management

7. Which of the following statements is/are true with respect to content theories of motivation?
I. Maslow’s self-actualization and esteem needs correspond to Herzberg’s motivators.
II. McClelland’s need for achievement corresponds to Alderfer’s relatedness needs.
III. Maslow’s esteem needs correspond to Alderfer’s need for power.
IV. Herzber’s hygiene factors correspond to McClelland’s need for affiliation, Maslow’s social needs and Alderfer’s existence needs.
[A]Only (I) above
[B]Both (I) and (III) above
[C]Both (II) and (IV) above
[D](II), (III) and (IV) above

8. Potential pitfall(s) of using budgets as control tools include
I. Placing too much emphasis on relatively insignificant organizational expenses.
II. Changing budgets periodically.
III. Increasing budgeted expenses year after year without adequate information.
IV. Having inexperienced people on the budget committees.
[A]Only (II) above
[B]Both (I) and (IV) above
[C]Both (I) and (III) above
[D](I), (II), and (III) above

9. With respect to creativity in organizations, which of the following is/are assumption(s) of the human relations model of management?
I. People want to contribute to meaningful goals.
II. Most people can exercise far more creative, responsible self-direction and self-control than their present jobs demand.
III. People desire to belong and to be recognized as individuals.
IV. What workers do is less important than what they earn for doing it.
[A]Only (III) above
[B]Only (IV) above
[C]Both (I) and (II) above
[D]Both (III) and (IV) above

10. Which of the following is/are problem(s) with Herzberg’s theory, as spelt out by Edwin Locke?
I. The theory maximizes differences across people.
II. The original classification and statements bear some confusion.
III. The arguments are characterized by illogical inconsistencies.
[A]Only (I) above
[B]Only (II) above
[C]Only (III) above
[D]Both (II) and (III) above

11. Which of the following statements is/are true about feedback control?
I. It identifies deviations that went undetected earlier.
II. It is also referred to as yes-no control.
III. It helps in revising existing plans and formulating new ones.
IV. It provides information that facilitates the planning process.
[A]Only (I) above
[B]Only (III) above
[C]Both (II) and (IV) above
[D](I), (III) and (IV) above

12. In a meeting, when a senior manager’s communication gives ambiguous meanings and generates different responses in different people, then the distortion is called
[A]Unclarified assumption
[B]Premature evaluation
[D]Insufficient adjustment

13. Which of the following is not true with respect to the function of ‘leading’ in the Japanese management style?
[A]Leader acts as a decision maker and head of the group
[B]It is characterized by the paternalistic style of management
[C]It avoids confrontation
[D]Communication is bottom-up

14. Which of the following actions does an organization undertake, if manpower demand is low and manpower supply is high?
I. Outplacement.
II. Layoffs.
III. Promotions.
IV. Training and development.
[A]Only (II) above
[B]Both (I), and (II) above
[C]Both (III) and (IV) above
[D](I), (II) and (IV) above

15. Which of the following ratios measures the effectiveness of an organization in managing its assets?
[A]Activity ratio
[B]Current ratio
[C]Debt ratio
[D]Net profit margin ratio

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