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Saturday, June 16, 2012

Advanced business management model question paper (Management Quiz - 72)

1. Complex interactions between the manager's stage of moral development and various moderating variables determine whether he will act in an ethical or unethical manner. Moderating variables include individual characteristics, structural design of the organization, the organizational culture and the intensity of the ethical issue. Which of the following is not an individual characteristic?
[A]Perception
[B]Attitudes
[C]Motivation
[D]Roles


2. Which of the following is not a disadvantage of group decision-making?
[A]More time taken to reach a solution
[B]Minority domination
[C]More alternatives
[D]Groupthink


3. All of the following are factors to be considered in external environmental analysis except
[A]Suppliers
[B]Economic issues
[C]Demographics
[D]Executives' track record.


4. The Better Than Ordinary Fast Food Company desires to focus on the varying customer needs found at its many operations across the country. This organization would probably derive the most benefit from engaging in ______ within its structure
[A]Customer divisions
[B]Product divisions
[C]Geographic divisions
[D]Functional divisions


5. In modern times, organizations have been trying to create a corporate culture with a distinct identity by moulding the behavior of their members. The original source of an organization’s culture is most strongly associated with
[A]Overseas influences
[B]Political factors in the external environment
[C]General economic trends
[D]The vision of the organization’s founder(s)


6. Which of the following is not an advantage of a geographic division?
[A]It improves an organization’s relationship with customers
[B]It improves coordination in a region
[C]It places emphasis on local markets
[D]It helps managers attain specialized knowledge in a particular area.


7. Plans form an integral part of any organization. They are necessary for successful achievement of organizational goals and objectives and also for surviving in a complex and competitive world. The final responsibility for organizational planning rests with
[A]The planning department
[B]The chief executive
[C]Departmental supervisors
[D]The organizational planner


8. Centralization will be adopted under which of the following conditions?
[A]When decisions made at the lower levels are many
[B]When decisions made at the lower levels have a great impact on organizational success
[C]When few functions rely on lower-level decision making
[D]When there is little top management monitoring of lower level decision making


9. Which of the following is/are true about objectives?
I. Objectives and planning programs are co-existential and co-relational.
II. Goals and plans are always linear.
III. A manager can effectively pursue only a few objectives.
IV. Objectives do not require deadlines for results to be accomplished.
[A]Only (I) above
[B]Only (II) above
[C]Both (I) and (III) above
[D]Both (II) and (IV) above


10. Hari is the only person who fully understands the new computer network in the office area. Whenever someone has questions, he goes to Hari. Hari has _____ power.
[A]Coercive
[B]Reward
[C]Expert
[D]Referent


11. An office supply firm that has three departments based upon retail, wholesale, and governmental customers is using which of the following types of departmentalization?
[A]Functional
[B]Product
[C]Customer
[D]Geographic


12. The process of designing and maintaining an environment in which individuals, working together in groups, effectively accomplish selected aims is termed as
[A]Administration
[B]Management
[C]Organizing
[D]Staffing


13. Alternatives in the decision making process are evaluated based on various criteria. Which criterion refers to the degree of support extended to the chosen alternative by the decision makers and those who will be affected by its implementation?
[A]Feasibility
[B]Quality
[C]Acceptability
[D]Costs


14. Max Weber, a German sociologist, believed that effective organizations had a formal structure and followed a predefined set of rules and regulations. He identified these organizations as
[A]Autocratic
[B]Authoritative
[C]Hierarchy
[D]Bureaucracy


15. Which of the following is/are reason/s for line-staff conflict from the viewpoint of staff personnel?
I. Line managers do not seek input from staff personnel.
II. Staff function dilutes the line manager’s authority.
III. Line managers resist new ideas.
IV. Staff personnel lack a first-hand experience of operations.
[A]Only (I) above
[B]Only (IV) above
[C]Both (I) and (III) above
[D]Both (II) and (IV) above


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