Search This Blog

Monday, February 27, 2012

Business Communication Quiz - 32 (Questions Answers For MBA)

1. When you are offering suggestions to improve the existing system of performance appraisal, you have observed the following expressions on your boss’s face. The upper lip is raised, while lower lip is lowered, the nose is wrinkled, the lower eyelids are pushed up, and the eyebrow is lowered. What your boss is trying to convey?
[A]Sadness
[B]Fear
[C]Disgust
[D]Happiness



2. Visual aids help communicate the subject matter clearly. Imagine reading a paragraph of text describing your company’s share of sales and your competitor’s share of sales in the region, it would be unreadable and incomprehensible. If the same information were tabulated the information would not only be crystal clear, it would also be easy for the reader to make the necessary comparisons of differences in market share. To show correlations, all of these graphs/charts can be used except
I. Bar.
II. Line.
III. Pie.
[A]Only (I) above
[B]Only (III) above
[C]Both (I) and (II) above
[D]Both (II) and (III) above



3. Which of the following statements is not true?
[A]Smiling while talking on the telephone has no impact on how one may sound
[B]Body language, facial expressions, and vocal characteristics are easier to control than words
[C]Eye contact is so important in face to face communication that averting one's gaze can lead an audience to find negative meaning even in a message with positive wording
[D]In business communication, physical gestures can reinforce words



4. People often put an invisible boundary between themselves and others. Which of the following isthe distance one wants between oneself and other people in ordinary, non-intimate interchanges?
[A]Personal boundaries
[B]Spatial arrangement
[C]Personal space
[D]Feature space



5. Various attention-getting techniques have been successful in convincing recipients to put aside whatever they are doing and considering an unsolicited letter. I want to start my message with attention-getter like “Are you interested in improving your health?” Comment on my choice.
[A]It is a good attention-getter many people will be attracted since, everybody is interested in improving their health
[B]It is a good attention-getter message because you are talking about other people’s health
[C]It is a bad attention-getter because answer to this question is always “yes”. Hence, there is no need to ask this question
[D]It is a bad attention-getter because people do not want others to intrude in their personal space



6. Listening is the most frequent, perhaps the most important type of on-the-job communication.Listening on the job is not only frequent it is very important as well. In fact, most managers agree that “active listening” is the most crucial skill for becoming a successful manager. If we ask a fundamental question, why do people listen at all? The answers to this question are many and varied. If one is engaged in critical listening, the goal is to
[A]Understand and retain information
[B]Understand the speaker's feelings, needs, and wants
[C]Evaluate the logic and validity of the message
[D]Appreciate the speaker's point of view



7. “To be well prepared, you must know exactlyhow much you are willing to concede or compromiseon each factor. You must also have ready all the arguments you may need to justify your point of view.” Which of the following elements of negotiation does this come under?
[A]Conduct
[B]Understand the people involved
[C]Know your objectives
[D]Know the rules and regulations



8. An interview is a goal-oriented, interpersonal communication between an interviewer and arespondent. In which of the following interviews does the interviewer control the interview by asking a series of questions in a set order?
[A]Pre-employment testing
[B]Handwriting analysis
[C]A structured interview
[D]An open-ended interview



9. Which of the following key topics should be covered in an effective meeting agenda?
I. Welcome/Introduction
II. Apologies for absence
III. Minutes of the last meeting
IV. Date of next meeting
[A]Only (I) above
[B]Both (I) and (III) above
[C](I), (III) and (IV) above
[D]All (I), (II), (III) and (IV) above



10. The success of a meeting depends on the ability of each individual member of a group tocommunicate with the rest of the group as a whole. When conducting a meeting
[A]If some people are too quiet, leave them alone; they probably have nothing to contribute
[B]If some people dominate the conversation, let them do so, since they are probably the most knowledgeable attendees
[C]Try to simply act as an observer, and let the meeting "run itself"
[D]None of the above



11. To communicate your purpose effectively, you need to understand the audience. Which of thefollowing questions is least likely to help you analyze your audience?
[A]What channel is most cost efficient?
[B]How will the reader use the document?
[C]What will the reader’s initial reaction be to the message?
[D]How much information does your reader need?



12. Recent studies that focus on the workplace show that, on an average, personnel at all levels spendabout 32.7% of their time listening, while speaking takes up 25.8% of their time and writing 22.6%. Top executives spend even more time listening than other employees. Mr. Kumar is the in-charge for preparing advertisements for Hanuman Ltd. That day he was giving a presentation in front of a top management team, the advertisements he has prepared for a product to be launched. Murty one of the members of the management team requests for more details. Here Murty is involved in which of the following stages of listening process?
[A]Retention
[B]Action
[C]Involvement
[D]Evaluation



13. While writing a business message, proper care should be exercised. We should not humiliate anybody, we should not offend anybody, otherwise we have to face legal complications. Which of the following sentences would be least likely to offend a member of a minority group?
[A]Mona will represent the Christian members
[B]For a Baptist she is broad-minded
[C]He was an honest Italian
[D]We hired a hard-working black man



14. Which of the following statements is not true with regard to persuasive messages?
[A]Persuasive messages aim to influence audiences who are inclined to resist or ignore the message
[B]The persuasive techniques acceptable in one culture may not be acceptable in another culture
[C]While writing persuasive messages, we must maintain the highest standard of business ethics and follow both the letter and the spirit of law
[D]Only emotional appeals are needed for persuasive messages



15. Conflicts are inevitable. Even the most amicable people get upset at times. Disagreements arisebecause individuals see, hear, and interpret things differently. Which of the following is not a self-oriented role?
[A]Diverting
[B]Attention seeking
[C]Controlling
[D]Harmonizing



0 comments:

Labels

#AhilyaBaiHolkarJayanti #Current Affairs #FamousPersons #GeneralKnowledge #GK #GS #Hindi #HinduSamrajyaDiwas #Ling #Management #ShivajiMaharaj 2012 2012 GK 2013 Current Affairs 2013 Daily Logo Quiz 2013 General Knowledge 2013 Logo Game Quiz 2014AugustCA 2014AugustGK 2014AugustGS 2014AugustIPC 2014CA 2014DecemberCA 2014DecemberGK 2014DecemberGS 2014DecemberIPC 2014JulyCA 2014JulyGK 2014JulyGS 2014JulyIPC 2014JuneCA 2014JuneGK 2014JuneGS 2014JuneIPC 2014MayCA 2014MayGK 2014MayGS 2014MayIPC 2014NovemberCA 2014NovemberGK 2014NovemberGS 2014NovemberIPC 2014OctoberCA 2014OctoberGK 2014OctoberGS 2014OctoberIPC 2014SeptemberCA 2014SeptemberGK 2014SeptemberGS 2014SeptemberIPC 2015GK 2015GScience 2015IndianPolity 2017 Current Affairs 2017August 2017December 2017November 2017October 2017September 2018 Current Affairs 2018FebruaryCA 2018JanuaryCA 2019GK 2020 Current Affairs 2020AugustCA 2020DecCA 2020GeneralScience 2020GK 2020JulyCA 2020JuneCA 2020MayCA 2020NovCA 2020OctCA 2020SepCA 2020SepGK 2021 April GK 2021 Current Affairs 2021 Feb GK 2021 January GK 2021 March GK 26 January A.R.M.Y. Accounting Adjectives Allahabad AllahabadQuiz Ancient History Angular Framework AngularJS April 2012 April 2013 Current Affairs April 2013 GK April 2013 Vocabulary Quiz April 2014 Aptitude Articles Assam August 2012 August2020 Authors Auto Quiz Automobile Quiz Automotive Quiz B School Banaras Bangalore Quiz Bangtan Sonyeondan Bank Exam Entrance Bank PO Exam Banking Banking Clerical Preparation Banking GK Banking Terminology BAT BCA Benares Benares Quiz Bengaluru Bharat Bollywood Quiz BollywoodPersons Books Boudh Festival Britain BTS Buddhism Festivals Bulletproof Boy Scouts Business Communication Business Current Affairs 2012 Business Ethics Business Law Business Management Business Quiz Business School Interview Business World C Programming Capital Market CAT Celebrity Quiz Christmas Quiz Cities of India City Quiz Civil Service Exams Class12English Class2Computer Class2English Class2GA Class2Maths Class3English Class3GA Class3GK Class3Maths Class4English Class7 Class7English Class8Science Class9English Cloud Computing CMMI-DEV Commodity and Derivatives Commodity Market Quiz Compensation and Benefits Compensation Management Computer Quiz Computers Conjunctive Adverbs Corporate Laws Countries Country Quiz Current Affairs Cyber Security Daily Quote Data Mining Data Science Database Management System DataBase Quiz DBMS DBMS True False Questions December 2012 Current Affairs December 2012 GK December 2013 Deepawali Delhi Delhi Quiz Demonetization Dev Anand Quiz Dev Sahab Dilli Diwali Diwali Quiz Dus ka Dum Eco Quiz Economics Economics MCQ Economics Multiple Choice Economics True False Quiz Email Etiquette English Environment Estimation Models EVS Facts about Allahabad Facts about Bangalore Facts about Delhi Facts about Dev Anand Facts about India Facts about Mahatma Gandhi Facts about Patna Facts about Rabindranath Tagore Facts about Varanasi FamousAuthors FamousBooks February 2012 February 2013 Current Affairs February 2013 GK February 2014 Festival Quiz Festivals of India FestivalWishes Filmy Quiz Finance Finance MCQ Finance Multiple Choice Finance Objective Questions Finance Quiz Finance True False Financial Accounting Financial Institutions Financial Management Firewalls Fun Quiz FunTrivia Gautam Buddha Gender General Knowledge GeneralAwareness Geography Gerunds Ghrisneshwar Jyotirling Temple GK GK Quiz GK2016 GKToday GMAT Grammar GRE English GurPurab Gurudev Rabindranath Tagore GuruPurnima Gyan Guru HarryPotter HCM Helping Verbs Hindi Cinema Hindi Movies Quiz Hindi Synonyms Class 4 Hindi4 Hindu Festivals Hindu Gods Hindustan History Holi Quiz Holika Dahan HR HRD HRM Quiz Human Capital Management Human Resource Human Resource Management Quiz IAS IEO3English IEO4English IIFT IIM Interview IMO3Maths IMO4Maths IndependenceDay. SwatantraDiwas India Quiz Indian Budget Indian Cinema Indian Festivals Indian Polity and Constitution Information Technology International Days International Economics International Finance International Marketing Introduction to Management ISB Interview IT IT Aptitude Jain Festivals Janmashtmi January 2012 January 2013 Current Affairs January 2013 GK January 2014 Java Java Interview Questions Java MCQ Java Multiple Choice Java Programming July 2012 July 2013 Current Affairs July 2013 GK July 2013 Vocabulary Quiz July2020 June 2012 June 2013 GK June 2013 Vocabulary Quiz Jyotirling Kashi Vishwanath Mandir KBC KBC Questions Kedarnath Temple Know Allahabad Know Bangalore Know Delhi Know Patna Law MCQ Law Quiz Learn English LLB Quiz Logical Reasoning Logo Quiz Lohri Lord Buddha Macro Economics Mahatma Gandhi Quiz Maintenance Management MakarSankranti Mallikarjuna Jyotirlinga temple Management Management Accounting Management MCQ Management Quiz Managerial Economics Managerial Effectiveness Manipur MarathaKing March 2012 March 2013 Current Affairs March 2013 GK March 2013 Vocabulary Quiz March 2014 Mark II Function Point Analysis Marketing Marketing Management Quiz MAT MataVaishnoDevi Material Management Material Requirement Planning Materials Management May 2012 May 2013 Current Affairs May 2013 GK May 2013 Vocabulary Quiz May 2014 MBA MBA Entrance MBA IT MCA Medieval History Meghalaya Mental Ability Micro Economics Mizoram MM Modern History Monuments of India Multiple Choice Questions MyGov Quiz Nagaland National Days National Education Policy National Girl Child Day NCERT6Maths NCERT7Geog NCERT7Hindi NCERT7Maths NCERTGeography NCFM NEP2020 New Delhi Nouns November 2012 November 2012 GK November 2013 Numerical Ability OB OB Quiz October 2012 October 2012 GK Olympics Omkareshwar Jyotirlinga Temple Online Quiz Contest Operations Operations Management Organisation Behavior Organisation Behaviour Organizational Behaviour PADMAN Patliputra Patna Patna Quiz PCS Personality Quiz Personnel Administration Personnel Management Quiz PGCPM PGDBA PGDCA PGDIT Placement Papers of IT Companies PMP PMP Certification PMP Questions Portfolio Management Possessive Nouns Pratiyogita Darpan Prayag Production and Operation Management Programming Languages Project Management Project Management MCQ QMBlog QT Quant Quantitative Aptitude Quantitative Technique Quotations Rabindranath Tagore Quiz Rashtriya Ekta Divas RDBMS Republic Day Samanya Gyan Sangam Santa Claus SAP HANA SAT Satyamev Jayate Science Security Analysis September 2012 September 2012 GK Shree Mahakaleshwar Temple Shree Siddhivinayak Ganapati Temple Shree Somnath Temple Siddhartha SNAP Software Testing Spellings Sports SportsPersons Sri Ramanathaswamy Temple SSO StatesOfIndia Static GK Strategic Finance Strategic Management Strategy Strategy True False SundayFun Swami Vivekanand Swami Vivekananda Quiz Synonyms Systems Quiz Taiwan National Day Tata Crucible Teasers Teej Temples Temples of India Time and Calendar TOEFL Trimbakeshwar Jyotirlinga Temple Tripura TV Show UK Quiz United Kingdom Vaidyanatha Jyotirlinga temple Varanasi Verbal Ability Vocab Vocabulary World Heart Day World Mental Health Day World Teachers Day World Tourism Day XLRI Interview