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Sunday, December 25, 2011

Management Quiz - 4

1. Which of the following is/are not true of the activity known as job analysis?
[A]The job elements are rated in terms such as frequency of use or amount of time involved
[B]Jobs are broken into elements such as information or relations with other people
[C]The rate of pay for the job is fixed
[D]It aims to describe the purpose of a job and the conditions under which it is performed



2. ……… spans of management create ……… structures with many levels of management.
[A]Wide; tall
[B]Narrow; tall
[C]Wide; unpredictable
[D]Narrow; flat



3. Which of the following is/are an advantage/advantages of a functional structure?
[A]Awareness of wider events in the organization enhances promotion prospects
[B]Specialization leads to high standards of efficiency
[C]Dedicated facilities meet customer needs quickly
[D]Staff can respond quickly to local business changes



4. Which of the following is not one of the steps identified as part of the controlling process?
[A]Setting performance standards or goals
[B]Measuring performance
[C]Writing the reports
[D]Taking corrective action



5. According to Herzberg, which of the following can be classified as a motivator?
[A]Company policies
[B]Working conditions
[C]Pay
[D]Recognition



6. Motivation is basically
[A]A function of money
[B]An impossible task in the new millennium
[C]A need satisfying process
[D]A function of the individual's childhood only



7. When managers pass through work areas and talk informally with workers, this is known as
[A]Management game
[B]Management by wandering around
[C]Management by exception
[D]Management by objectives



8. According to Vroom’s expectancy theory, the perceived likelihood that performance will be followed by a particular outcome is called
[A]Valence
[B]Instrumentality
[C]Expectancy
[D]The law of effect



9. Which of the following refers to changing a task to make it inherently more rewarding, motivating and satisfying?
[A]Enlargement
[B]Rotation
[C]Enhancement
[D]Enrichment



10. A(n) _______ ratio shows the relative amount of funds in the business supplied by creditors and shareholders.
[A]Liquidity
[B]Leverage
[C]Profitability
[D]Current



11. When people are resisting because of adjustment problem, the _______ method for dealing with resistance to change is commonly used.
[A]Facilitation and support
[B]Explicit and implicit coercion
[C]Manipulation and cooptation
[D]Participation and involvement



12. The plan of action that prescribes resource allocation and other activities for dealing with the environment and helping the organization attain its goals is known as a(n)
[A]Strategy
[B]Objective
[C]Mission
[D]Vision



13. According to Fiedler’s contingency model, leadership situations can be analyzed in terms of three elements. What are they?
[A]The quantity of the membership, the organizational structure, and position of authority
[B]The quality of leader-member relationships, task structure, and position power
[C]The style of leadership, the educational level of the membership, and the use of power
[D]The power of the leadership, the member relationships, and the organizational structure



14. Which of the following characteristics distinguishes authority?
[A]It is vested in people, not positions
[B]Subordinates accept it
[C]It flows across the horizontal hierarchy
[D]It emerges from the organizational values



15. Which of these refers to the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment?
[A]Dissonance
[B]Personality
[C]Halo effect
[D]Attitude



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