Management Quiz - 3

1. Which of the following principles of Henry Fayol’s administrative theory runs contrary to Taylor’s functional foremanship principle?
[A]Division of work
[B]Unity of command
[C]Unity of direction
[D]Centralization



2. Managers perform a number of roles in an organization. Which of the following roles aims to maintain a link between the organization and its external environment?
[A]Figurehead
[B]Leader
[C]Liason
[D]Monitoring



3. Human values are the core of ethical or unethical behavior. Which of the following statements is not true with regard to values?
[A]Values are global beliefs that guide actions and judgements across a variety of situations
[B]Values are part of the culture
[C]Values are learned over a period of time
[D]Values are enduring with little room for flexibility.



4. Though the terms objectives and goals are used interchangeably, they are not the same. Which of the following is not a dimension of the difference between the two terms?
[A]Organizational level
[B]Time frame
[C]Specificity
[D]Focus



5. Many organizations have failed to derive the expected results from MBO owing to the latter’s limitations. Which of the following is not one such limitation?
[A]Time and cost
[B]Failure to understand MBO philosophy
[C]Problems in objective setting
[D]Flexibility.



6. Zero-base Budgeting (ZBB) is based on a system where each function – old or new – must be justified in its entirety each time a new budget is formulated. ZBB has several benefits which include all of the following except
[A]Effective allocation of resources
[B]Improved productivity and cost effectiveness
[C]Improved effectiveness of performance audit
[D]Better focus on organizational objectives



7. Group decision-making has certain advantages over individual decision-making. Which of the following statements is not true with regard to group decision-making?
[A]It allows pooling of knowledge and information
[B]It’s a source of personnel development
[C]It discourages risk taking
[D]It’s time consuming and costly



8. Organizational decisions can be categorized into programmed and non-programmed decisions. Which of the following is a non-programmed decision?
[A]Setting sales quota
[B]Revising employee compensation
[C]Launching a new product
[D]Promotion of supervisors



9. Which of the following decision-making techniques is most suitable for optimum allocation of resources in an organization?
[A]Brainstorming
[B]Delphi technique
[C]Nominal group technique
[D]Linear programming



10. Which of the following best describes an organization’s mission statement?
[A]A statement of activities for the year ahead
[B]An expression of organizational purpose
[C]A list of key business objectives
[D]A summary of the organization’s five-year plan



11. Corporate strategy is concerned primarily with
[A]The activities of individual business units and departments
[B]Short term tactics
[C]The scope and direction of individual business units
[D]The overall scope and direction of the organization



12. The idea that workers look for meaning in their work and will actively seek out new responsibilities is most consistent with which of these needs identified by Maslow?
[A]Safety
[B]Social
[C]Self-actualization
[D]Physiological



13. A manager’s posture during a communication with a colleague is an example of which aspect of the communication process?
[A]Decoding
[B]Non-verbal behavior
[C]Informal channel
[D]The grapevine



14. The organization chart is a way of showing
[A]How the tasks of an organization are divided and co-ordinated
[B]The informal patterns of communication
[C]The stakeholders who have an interest in the company
[D]The physical layout of the buildings on a site



15. When a manager secures the agreement of a colleague to work on a project in return for the promise of providing the colleague with some extra remuneration, what type of power is he or she exercising?
[A]Expert power
[B]Coercive power
[C]Referent power
[D]Reward power