Thursday, April 19, 2012

Basics of Business Management Gyan (Management Quiz - 58)

1. Which of the following steps in the planning process involves plans to buy equipment, materials, and hire and train workers?
[A]Formulating supporting plans
[B]Comparing alternatives in the light of goals
[C]Considering planning premises
[D]Identifying alternatives

2. JetBlue Airways found that there was an excess of pilots in the general labor pool. JetBlue want to have a non-union employee base. Because of the excess supply of pilots JetBlue was able to hire competent pilots who were willing to forego union privileges. Which of the following statements best characterizes what JetBlue was able to do with respect to the internal and external environments?
[A]Internal and external environmental forces were in conflict with one another
[B]Internal and external environmental forces do not have to be in conflict with one another; in this case they were complimentary
[C]Internal and external environments are completely different and do not have anything to do with one another
[D]The real issue in the story was one of managerial control and exploitation and not really related to the internal or external environments

3. Which of the following phrases most accurately describes the term “standards”?
[A]The code around which the organization rallies
[B]Targets of performance
[C]Strategic vision
[D]The mission of the organization

4. The marketing department has just sent a four-page report to the engineering department concerning plans for a new product launch that will take place in the next two months. This would be an illustration of which of the following forms of communication?
[A]Downward communication
[B]Upward communication
[C]Two-way stretch communication
[D]Diagonal communication

5. Which of the following refers to the process that helps new employees adapt to the organization’s culture?

6. Which of the following is not true about grapevine?
[A]It refers to the informal communication network present through the organization
[B]It is not bound by the authority relationships defined by the organization
[C]It is inevitable and valuable
[D]It survives on information that is not available to the entire group

7. Which of the following forms of control regulates the activities or methods an organization uses to produce the goods and services it supplies to customers and clients?
[A]Strategic Control
[B]Tactical Control
[C]Operational Control
[D]Human Resources Control

8. As organizations attempt to form international strategy and build organizational structures, the organization will most likely choose the __________ structure if it has high foreign sales and high international product diversity.
[B]International division
[C]World wide product division

9. Sanjit Mallik is a new divisional manager who wishes to reorganize his division. His primary problem seems to be that his subordinates (followers) seem unwilling or unable to grasp the fact that new learning tasks are necessary before the division can be brought up to its full potential. Which of the following leadership models or theories would most likely be of use to Mr. Mallik as he prepares to solve his problem?
[A]Blake and Mouton’s Managerial Grid
[B]Hersey and Blanchard’s Situational Leadership Model
[C]Fiedler’s Leadership Contingency Theory
[D]House’s Path-Goal Theory

10. Which of the following financial ratios measure the ability of an organization to meet its short-term obligations by using its current assets?
[B]Asset management
[C]Debt management

11. Paresh Patel is concerned about how his family business is going to effectively compete in the crowded restaurant business environment in San Francisco. Mr. Patel has decided that a good first step in solving his problems and planning in a correct fashion would be to determine who his direct competitors are and what their strengths and weaknesses are. At which organizational level is Mr. Patel currently addressing his planning efforts?
[A]Corporate level
[B]Business level
[C]Functional level
[D]Operational level

12. Employees are one of the key stakeholders of a business enterprise. Which of the following is not an obligation or duty of management towards its employees?
[A]Treating workers as main pillars of the organization
[B]Developing administrative processes that promote cooperation between employers and employees
[C]Adopting a progressive labor policy
[D]Charging reasonable prices for their products

13. Which of the following is/are limitations of Maslow’s hierarchy of needs theory?
I. The theory does not address the fact that needs do not always emerge in a hierarchical manner.
II. The theory does not explain how a person prioritizes the needs at a particular level of hierarchy.
III. Maslow’s categorization of human needs is not exhaustive.
[A]Only (III) above
[B]Both (I) and (II) above
[C]Both (I) and (III) above
[D]Both (II) and (III) above

14. The classical idea of management thought can be divided into two separate schools – the scientific management and the
[A]Administrative school
[B]Classical school
[C]Bureaucratic school
[D]Modern school

15. Which of the following is true about conclusions of the trait approach to leadership?
[A]The trait approach identifies traits that consistently separate leaders from non-leaders
[B]There are certain traits that guarantee that a leader will be successful
[C]The trait approach is based on early research that assumes that a good leader is born, not made
[D]Leadership is a simple issue of describing the traits of successful leaders

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