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Tuesday, April 10, 2012

Principles of Management by Gurus (Management Quiz - 54)

1. Every organization structure, even a poor one, can be charted. Which of the following is false with respect to ‘Organization Chart’?
[A]It is a vital tool for providing information about organizational relationships
[B]It provides a visual map of the chain of command
[C]Charting an organization structure can show up the complexities and inconsistencies, which can be corrected
[D]It shows authority relationships as well as informal and informational relationships



2. In manufacturing organizations, where production is the result of different processes or types of equipment, the activities are grouped on the basis of such processes or equipment. Which of the following statements is false regarding departmentation by process or equipment?
[A]It enables an organization to get the benefits of generalization
[B]The basic purpose is to get economic benefits
[C]It hinders the coordination of various functions
[D]Responsibility for profits is at the top



3. Tina is the department chair of a local college. She is preparing the 2005 schedule of classes. She knows approximately how many students will be in the classes from the pre-registration that is required. She also knows how many faculty members are available and which classes they can teach. As she prepares the 2005 schedule of classes, unless something extraordinary occurs, she is operating under the condition of
[A]Uncertainty
[B]Certainty
[C]Risk
[D]Probability



4. When all managers within an organization are involved in various ways in the management of the organization, it is referred to as
[A]Top-down management
[B]Bottom-up management
[C]Unity of command
[D]Unity of direction



5. Organizational development (OD) is a systematic, integrated and planned approach to improve enterprise effectiveness. Which of the following are strategies developed and initiated with the help of a change agent, used in organizational development?
[A]Interventions
[B]Plans
[C]Policies
[D]Innovations



6. Which characteristic of an open system pertains to the ability of a system to repair itself, survive, and grow by importing resources from its environment and transforming them into outputs?
[A]Negative entropy
[B]Cycle of events
[C]Feedback mechanisms
[D]Dynamic homeostasis



7. A decision maker is faced with the following scenario: no alternative is clearly correct, past decisions are of little help, and, therefore, a unique decision must be made. Which of the following terms best describes this form of decision?
[A]Programmed decision
[B]Nonprogrammed decision
[C]Preprogrammed decision
[D]Post-programmed decision



8. Which of the following appraises an organization’s position and helps it determine where it is, where it is heading with its current plans and programs, whether it is meeting its objectives, and whether any revision of plans is required to enable the organization to achieve its predefined goals and objectives?
[A]Management audit
[B]Social audit
[C]Enterprise self-audit
[D]Ethical audit



9. Which of the following models places equal “very strong emphasis” on all three of the leadership perspectives – the leader, the follower, and the situation?
[A]Blake and Mouton’s Managerial Grid
[B]Fiedler’s Contingency Leadership Model
[C]House’s Path-Goal Theory
[D]Vroom and Yetton’s Normative Decision Model



10. Which of the following statements is not true of internationalization of organizations?
[A]To reach organizational objectives, management may extend its activities to include an emphasis on organizations in foreign countries
[B]In general, the larger the organization, the greater the likelihood that it participates in international activities of some sort
[C]A manager’s failure to understand different national sovereignties, national conditions, and national values and institutions can lead to poor investment decisions
[D]What works at home is always appropriate in another nation



11. From the delegator’s aspect, which of the following is not a factor that affects delegation of authority?
[A]Love for authority
[B]Fear of exposure
[C]Personality traits of the superior
[D]Lack of self confidence



12. Among the characteristics of an open system, which of the following is an organization’s tendency towards adjusting and maintaining itself in an ‘optimal situation’ in order to survive and continue performing its tasks?
[A]Equifinality
[B]Negative entropy
[C]Differentiation
[D]Dynamic homeostasis



13. Which of the following are the characteristics of the planning process usually adopted in the US Management style?
I. Short-term orientation.
II. Collective decision-making.
III. Decisions initiated at the top, flowing down.
IV. Fast decision-making.
V. Slow decision-making.
[A](I), (II) and (III) above
[B](II), (III) and (IV) above
[C](I), (III) and (IV) above
[D](II), (III) and (V) above



14. All of the following would be considered to be steps in refreezing change effectively except
[A]Create early wins and reinforce desired behavior
[B]Help people see the progress of the change
[C]Tie every success to monetary reward
[D]Repeat the messages of the old and new maps over and over again



15. Depending upon their ability to achieve set targets, Jack Welch speaks of four types of managers. Which of the following is not a description of these types of managers?
[A]Managers who live up to the expectations of the company
[B]Managers who neither share the company’s values nor do they achieve their targets
[C]Managers who share the values of the company but their performance is dismal
[D]Managers who deliver beyond the company’s expectations



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