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Saturday, March 24, 2012

UGC NET JRF Management Science (Management Quiz - 48)

1. Communication can well be treated as the force that bridges the organizational participants together.We cannot expect effective management without communication. Which of the following factors doesnot help in effective communication?
[A]Consider the total physical and human setting whenever you communicate
[B]Consult with others, when appropriate, in planning communications
[C]Follow up your communication
[D]Focus the communication primarily at meeting the demands of an immediate situation



2. Complex interactions between the manager’s stage of moral development and the various moderatingvariables determine whether he will act in an ethical or unethical manner. Moderating variables includeindividual characteristics, structural design of the organization, the organizational culture and theintensity of the ethical issue. Which of the following individual characteristics indicates the degree to which people believe they are masters of their own fate?
[A]Perception
[B]Value
[C]Attitude
[D]Locus of Control



3. Controls can be classified on the basis of their timing or stage in the production process. With regard tothe time element of controls, which of the following controls monitor activities while they are beingcarried out?
[A]Feedback
[B]Feedforward
[C]Precontrol
[D]Concurrent



4. Decentralizing an organization is a structural change aimed at
I. Reducing the cost of coordination.
II. Increasing the controllability of subunits.
III. Increasing motivation.
IV. Developing multiple power centers.
[A]Only (I) above
[B]Both (I) and (II) above
[C]Both (III) and (IV) above
[D](I), (II) and (III) above



5. Delegate means to grant or confer on subordinates certain tasks and duties along with sufficientauthority, to accomplish these. Which of the following points is most likely to increase the effectivenessof delegation?
[A]Detail how the required tasks are to be completed for the subordinate
[B]Predetermine the desired results and performance standards for the delegated task
[C]Explain the relevance of delegated tasks to larger projects or to department or organization goals
[D]Maintain the authority necessary to accomplish the main tasks



6. Different behavioural scientists have developed different theories on motivation. One such behaviouralscientist was David C. Mc Clelland. He contributed to the understanding of motivation by identifying achievement need, (and) ____________
I. Affiliation need.
II. Equity need.
III. Power need.
IV. Physiological need.
[A]Only (I) above
[B]Only (II) above
[C]Both (I) and (III) above
[D]Both (II) and (IV) above



7. Divisional structure is a type of departmentation in which positions are grouped according to similarityof products, services or markets. There are three major forms of divisional structure: product division,geographic division and customer division. Which of the following statements is not true about Customer Division or Departmentation?
[A]It is set up to service particular types of clients or customers
[B]It can address the special and widely varied needs of customers for clearly defined services
[C]It is accompanied by the benefits of specialization
[D]Coordination between sales and other functions becomes easier



8. Downsizing results in
I. Flatter organization structure.
II. Taller organization structure.
III. Reduction in the work force.
IV. Product organization structure.
[A]Only (I) above
[B]Both (I) and (III) above
[C]Both (II) and (IV) above
[D]Both (I) and (IV) above



9. Evaluation of the effectiveness and efficiency of various systems within an organization is referred to as
[A]Budgeting
[B]Activity-based costing
[C]Quality control
[D]Management audit



10. External recruitment involves attracting people from outside the organization and motivating them toapply for jobs. There are both advantages and disadvantages in external recruitment. Which of thefollowing is a disadvantage of external recruitment?
[A]There will be new ideas entering organization
[B]Candidates may have broader experience
[C]Candidates may be familiar with competitors
[D]Potential internal candidates may be resentful



11. Feedback can be used
[A]As a barrier
[B]As a way for sources to evaluate their communication effectiveness
[C]To ensure that instructions will be carried out
[D]To evaluate the decoder



12. Financial ratios are particularly important to managerial control in an organization. One such financialratio, viz., return on investment, is a ratio that attempts to measure a firm's
[A]Leverage
[B]Profitability
[C]Liquidity
[D]Reliability



13. For an advertising concern, a team is created to design new invitation cards. This team consists of awriter, an art designer, and a marketing manager. Such a team is known as a/an __________ team.
[A]Informal
[B]Friendship
[C]Cross-cultural
[D]Cross-functional



14. German Sociologist, Max Weber, introduced the concept of ‘charisma’ into discussions of leadership.Which of the following is not generally regarded as a characteristic of charismatic leadership?
[A]Behaviour that is out of the ordinary
[B]Vision and the ability to articulate the vision
[C]Environment sensitivity
[D]Excess attention to detail



15. Identify the sequence of different steps in controlling
I. Measurement of performance.
II. Comparison of actual and standard.
III. Analysis of causes of deviation.
IV. Actual performance.
V. Corrective action plan.
[A](III), (IV), (V), (I) and (II) above
[B](II), (III), (IV), (V) and (I) above
[C](I), (II), (IV), (III) and (V) above
[D](IV), (I), (II), (III) and (V) above



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