Wednesday, March 7, 2012

Management Quiz - 42 (MBA Preparation)

1. Manager inventory chart is used in replacement planning of human resource management in an organization. Which of the following is not a disadvantage of the manager inventory chart?
[A]A fair assessment of the individual cannot be made using the data on the chart
[B]It does not show the position to which a manager may be promoted
[C]Updating the chart is time consuming and requires a lot of effort
[D]Managers who do not perform satisfactorily cannot be identified

2. Which of the following is not true about standards?
[A]They constitute the criteria on which employees’ performance and employees’ behavior can be evaluated
[B]They help the managers stimulate the need to watch every step in the execution of plans
[C]They are incorporated into goals during the planning process
[D]Sometimes standards need to be developed during the control process

3. Organizations get accustomed to the processes in place and consequently are unwilling to make any changes. Which source of organizational resistance to change does this represent?
[A]Limited focus of change
[B]Threat to expertise
[C]Structural inertia
[D]Threat to established resource allocation

4. Which of the following is the process of perceiving all the attributes and characteristics of another person on the basis of knowledge of a single trait of that person?
[B]Halo Effect

5. Productivity can be measured in two ways: total productivity and partial productivity. In both the cases it is expressed as a ratio of outputs to inputs. Which one of the following inputs is common to both the measures?

6. Fred E. Fiedler and his associates at the University of Illinois, suggested a very famous leadership model, which was based on the premise that a certain leadership style would be
[A]More effective than concern for production
[B]Effective, dependent on the readiness of followers
[C]Most effective in different types of situations
[D]Less effective than the behavioral style models

7. In non-directive counseling, a manager should
I. Raise appropriate questions.
II. Create an atmosphere of privacy to help the employee communicate freely.
III. Encourage the employee to find solutions through examples set by others.
[A]Only (I) above
[B]Only (II) above
[C]Only (III) above
[D]Both (I) and (II) above

8. According to the Tannenbaum and Schmidt model of leadership, which of the following statements describes more of a boss centered leadership?
I. A manager more likely asks the group to make a decision.
II. A manager permits subordinates to function within limits.
III. A manager more likely "sells" the decision.
IV. A manager presents ideas and invites questions.
[A]Only (III) above
[B]Both (I) and (II) above
[C]Both (II) and (III) above
[D]Both (III) and (IV) above

9. Which of the following Japanese management practices implies that promotion and wage increases are based on an employee’s length of service and not on job performance?
[A]Shushin kayo

10. In which of the following situations can innovation take place?
I. Realization of congruity between what is assumed and what the real situation is.
II. Demographic changes.
III. The need to improve a task of a process.
IV. Changes in meaning or in the way things are perceived.
[A]Only (III) above
[B]Both (I) and (II) above
[C]Both (II) and (IV) above
[D]All (I), (II), (III) and (IV) above

11. Which of the following are reasons, why productivity of knowledge workers is more difficult to measure than productivity of industrial workers?
I. The quality of a knowledge worker’s output cannot be determined immediately.
II. The output of a knowledge worker often contributes only indirectly to the achievement of the endresult.
III. Upgraded skills of knowledge workers due to rapid technological advances make output measurement difficult.
IV. Knowledge workers often assist other organizational units and this contribution is difficult to measure.
[A]Both (I) and (II) above
[B]Both (III) and (IV) above
[C](I), (II) and (IV) above
[D](II), (III) and (IV) above

12. Which of the following control systems do low-level managers more frequently use?
I. Financial control system.
II. Budgetary control system.
III. Quality control system.
IV. Inventory control system.
[A]Both (I) and (II) above
[B]Both (II) and (III) above
[C]Both (III) and (IV) above
[D](II), (III) and (IV) above

13. Which of the following intervention techniques is used to help organization members enhance their own effectiveness by showing them, how to evaluate and make appropriate changes in task design, work method and organization structure?
[A]Technostructural Activities
[B]Skill Development
[C]Team Building
[D]Process Consultation

14. All managers need adequate and effective control systems to help them make sure that actual performance more or less conforms to planned performance. Which of the following is not a characteristic of effective control systems?
[A]They should reflect plans, positions and structure
[B]They should be flexible
[C]They should be cost-effective
[D]They should have a single criterion for measuring performance

15. During which stage of the basic control process model, the manager should have strong diagnostic skills and a certain level of expertise?
[A]Establish standards
[B]Measure performance
[C]Analysis of causes of deviation
[D]Evaluate results and take necessary correction action