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Sunday, February 19, 2012

Management Quiz - 31 (Introduction to Management)

1. Functional structure is a type of departmentation in which positions are grouped according to their main functional area. Which of the following is a disadvantage of Functional Departmentation?
[A]Specialization
[B]Managerial Vacuum
[C]Power and Prestige
[D]Coordination



2. The efficiency with which an organization accomplishes its goals and objectives, is largely dependenton the structure it adopts. There are different types of structures. An organisational structure thatassigns specialists from different functional departments to work on one or more projects being ledby project managers, is most correctly referred to as a
[A]Functional structure
[B]Matrix structure
[C]Divisional structure
[D]Geographic structure



3. Mark's Embroidery produces custom-made embroidery products. One department sells to retailcustomers, another department sells to catalog customers and a third department sells only to collegebookstores. Mark's Embroidery is departmentalized by
[A]Product
[B]Customer
[C]Geographical location
[D]Process



4. Bela is the only direct supervisor for all fourteen employees within her department. The practices ofher company stipulate that employees only have to report to one immediate supervisor. This conceptis referred to as
[A]Unity of command
[B]Span of control
[C]Departmentalization
[D]Decentralization



5. In an organization, a manager can pass on the right to get something accomplished to hissubordinates, but the obligation to do so remains with him or her. This situation, also called “passingthe buck”, is known as
[A]Autority on par with responsibility
[B]Hierarchy of authority
[C]Unity of direction
[D]Downward delegation of authority



6. Span of control refers to the number of subordinates, a superior can supervise efficiently and effectively. It is an important factor which is to be taken into account when undertakingorganizational design. Which of the following is not true about span of control?
[A]Wide spans of control empower employees
[B]Wide spans of control speed up decision-making
[C]Wide spans decrease flexibility
[D]Wide spans are related to a flat organization structure



7. Trends in the past few years have centered on which of the following spans of control to enableorganizations become competitive in the business environment?
[A]Stable
[B]Narrower
[C]Deeper
[D]Wider



8. Major decisions in organizations are most often made by groups rather than a single individual.Group decision-making is the norm in most large and complex organizations. If you were attempting to use group decision-making, but the members of the group were located throughout the world,which of the following group decision-making techniques would be most attractive?
[A]Delphi technique
[B]Nominal group technique
[C]Interacting group technique
[D]Autocratic decision-making



9. There are both advantages and disadvantages of group decision-making. Which of the followingwould generally not be considered an advantage of group decision-making?
[A]Groups generally come up with more and better decision alternatives than an individual can
[B]The members of the group tend to support the implementation of the decision more fervently than they would if the decision had been made by an individual
[C]A group can bring much more information and experience to bear on a decision or problem than an individual acting alone
[D]The group is more likely to use "groupthink" when coming to a decision



10. The success of an organization greatly depends on the decisions that managers make. Due to thisreason, managerial approaches to decision-making have been the subject of considerable curiosity and research. There are different types of decision-making models. Which of the following models of managerial decision-making has its roots in the economic theory of the firm?
[A]Non-rational model
[B]Rational model
[C]Incremental model
[D]Satisficing model



11. Decision-making is the process by which a course of action is selected so as to deal with a specificproblem. It is a systematic process and involves a series of steps. Which of the following is the firststep in the managerial decision-making process?
[A]Identifying resources and constraints
[B]Identifying a problem
[C]Analyzing alternatives
[D]Allocating weights to the criteria



12. Which of the following is an example of a Programmed Decision?
[A]Decision involving strategy
[B]Decision involving mergers and acquisitions
[C]Decision involving organization design
[D]The Manager of a Retail Shop has put in place a policy which states that, "Exchanges will be permitted on all purchases within 15 days"



13. The concepts of "minimax" and "maximini" are used in which of the following decision-makingtechniques?
[A]Utility Theory
[B]Game Theory
[C]Preference Theory
[D]Simulation



14. Managers who use a rational, intelligent and systematic approach are more likely than others to comeup with high quality solutions to the problems they face. There are two major types of decision-making models. viz., the Rational Model and the Non-rational Models. Which of the following is notone of the assumptions of Rational Model of decision-making?
[A]Goal orientation
[B]Limits to an individual’s information-processing capacity
[C]Clear preferences
[D]Problem clarity



15. Which of the following decision-making models emphasizes short-runsolution of a problem rather than long-term goal accomplishment?
[A]Rational Model
[B]Incremental Model
[C]Garbage-can Model
[D]Game Theory



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