Tuesday, January 3, 2012

Management Quiz - 13

1. The manager of Master Products Ltd, a leading manufacturer of electrical components instructed Tarun, Shreya, Aparna, and Sheila who all worked together to teach each other their job skills to be more effective. What is this phenomenon called?
[B]Role perception

2. Xavier has decided that to make his small company a success, he should give his employees the authority, tools and information they need to do their jobs with greater autonomy. What does this approach describe?

3. When a manager listens to only part of what another manager is saying at a meeting because he "already knows what that manager will say next," this is an example of:
[A]Downward communication
[B]Selective perception
[C]Horizontal communication
[D]Semantic distortion

4. Which of the following models of people proposes that people are unpredictable, subjective, relative and unique?

5. When a manager interviews a job candidate by asking him a list of questions from an outline, this is an example of what type of interview?

6. Which of the following is true of a budget?
[A]Comparison of two significant figures
[B]An assessment of the effectiveness of the organization’s transformation process
[C]A formal verification of an organization’s accounts, records, operating activities
[D]A numerical plan for allocating resources over a specific period

7. A key difference between the theories of Fiedler and Hersey and Blanchard is that
[A]Fiedler considered only task characteristics, while Hersey and Blanchard focused on the individual
[B]Hersey and Blanchard placed a greater emphasis on task characteristics than did Fiedler
[C]Fiedler examined a variety of characteristics, while Hersey and Blanchard focused solely on the individual
[D]All of the above

8. The four phases of Creative process are
I. Logical formulation
II. Intuition
III. Unconscious scanning and
IV. Insight.
The order in which the process takes place is
[A](I), (II), (III) and (IV)
[B](II), (III), (IV) and (I)
[C](III), (II), (IV) and (I)
[D](IV), (I), (III) and (II)

9. Mr. Arbind, the CEO of EEC Inc has identified the benefits that a company can derive by practicing job rotation. But he is unable to find the position in which he can rotate his managers and trainees. So, from the given list, help him to identify the suitable position/positions for job rotation?
I. Non-supervisory work
II. Observation assignment
III. Top-level management position.
[A]Only (I) above
[B]Only (II) above
[C]Only (III) above
[D]Both (I) and (II) above

10. What is the budget that expresses what individual costs should be at one specified volume called?
[A]Variable budget
[B]Cash budget
[C]Fixed budgets
[D]Expense budget

11. Communication is the transfer of information from a sender to a receiver, with the information being understood by the receiver. In this process what is the term associated with the selection of appropriate symbols, such as words, numbers or digits by the sender?

12. Ratio analysis helps a manager compare the performance of the organization with its previous performance or the performance of its competitors. Which of the following is a ratio of creditors’ contribution to that of the owners?
[A]Current ratio
[B]Debt-equity ratio
[C]Return on Investment (ROI)
[D]Net profit margin

13. One of the principles of management states “In an organization, the operations that have the same objective should be directed by one manager using one plan”. The principle is known as
[C]Unity of command
[D]Unity of direction

14. If the degree of centralization in an organization is low, the controls should be
[A]Reduced in number
[B]Increased in breadth
[C]Externally imposed
[D]Informal or self control

15. The difference between the Nominal group technique and the Delphi technique is
[A]One is a verbal approach, one is written
[B]One is a short term group, the other long term
[C]One is visual, the other is verbal
[D]One is face-to-face, the other keeps group member anonymous