Sunday, October 14, 2012

Business Management MCQ Quiz - 88

1. There can be various types of controls in an organization. Which of the following is a self-regulating control system that once put into operation, can automatically monitor the situation?
[A]Strategic control system
[B]Tactical control system
[C]Operational control system
[D]Cybernetic control system

2. There various external sources for obtaining job candidates. As a source for potential job candidates, which of the following generates the best referrals considering that a good referral reflects on the source of the recommendation?
[B]The Internet
[C]Employee referrals
[D]Public employment agencies

3. Managers often have to choose the best alternative from a given set of alternatives. What is the technique that managers use for selecting an optimum combination of factors from a series of interrelated alternatives?
[A]Economic order quantity
[B]Linear programming
[C]JIT system

4. Some managers allow their personal likes and dislikes distort the ratings they give to their subordinates. This is known as
[A]Shifting standards
[B]Rater bias
[C]Different rater patterns
[D]The Halo effect

5. Which of the following theories states that an individual tends to act in a certain way, with the expectation that the act will be followed by a given outcome, and according to the attractiveness of the outcome?
[A]Vroom’s expectancy theory
[B]Adam's equity theory
[C]Herzberg’s motivation-hygiene theory
[D]McClelland's three-needs theory

6. To encourage formal organizational communication, managers should
I. Support the flow of clear and concise statements through formal channels.
II. Ensure free access to formal channels for all organization members.
III. Assign specific communication responsibilities to staff personnel.
IV. Restrict the use of formal channels.
[A]Only (I) above
[B]Only (II) above
[C]Both (I) and (II) above
[D](I), (II) and (III) above

7. Ketan has just been asked to type up a report in two days using a software program he has never seen before. Furthermore, fifteen graphs, bar charts, and pie charts are an integral part of the report. He will have to use a color printer in a different department because their department does not have one. Ketan wonders if he will be able to get his project accomplished on time and in the format wanted by his manager. This is an example of which variable in Vroom's expectancy theory?
[A]Effort-performance linkage
[B]Performance-reward linkage
[C]Effort-reward linkage

8. The collection of positive feelings, attitudes and beliefs that an individual has about his or her current job can be referred to as
[A]Organization change
[B]Job satisfaction
[C]Internal locus control
[D]Organizational commitment

9. Which of the following refers to an organization’s ability to convert its assets into cash to meet current financial needs?

10. Information that originates outside the organization is known as external information. Which of the following is an example of external information in an organization?
[A]Daily receipts and expenditures
[B]Salesperson Quotas
[C]Descriptions of customer satisfaction with products and services
[D]Quantity of an item in hand or in inventory

11. Evaluation of the effectiveness and efficiency of various systems within an organization is referred to as
[B]Activity-based costing
[C]Quality control
[D]Management audit

12. Which of the following is not an effective way to reduce resistance to change?
[A]Make definitive changes
[B]Set the stage for change
[C]Promote real understanding
[D]Avoid surprises

13. Which of the following is/are postulate(s) of the path - goal theory?
I. Expectancy theory is the foundation of the path-goal concept.
II. The behavior of the leader is motivational irrespective of the environment of the subordinates.
III. The leader sets clear and specific goals for subordinates.
IV. The leader suitably rewards its employees as per their performance.
[A]Only (I) above
[B]Both (I) and (III) above
[C]Both (II) and (IV) above
[D](I), (III) and (IV) above

14. McClelland highlighted the importance of three basic needs namely need for achievement, need for affiliation and need for power. Which of the following is/are characteristic(s) exhibited by power-motivated people?
I. They have an intense desire for success and seek competitive situations.
II. They are willing to assert themselves when a decision needs to be made.
III. The Power motive has significant implications for the organization.
IV. They have the desire to be influential.
[A]Only (IV) above
[B]Both (I) and (IV) above
[C]Both (II) and (III) above
[D](II), (III) and (IV) above

15. Which of the following is/are advantage(s) of preventive control systems?
I. Actual output can be compared with planned output.
II. They discourage voluntary controls exercised by managers.
III. They reduce managerial burden.
IV. Greater accuracy at work.
[A]Only (IV) above
[B]Both (I) and (II) above
[C]Both (III) and (IV) above
[D](II), (III) and (IV) above