Search This Blog

Tuesday, May 22, 2012

Business Management Communication Quiz - 50

1. Listening on the job is not only frequent, it is very important as well. In fact, most managers agree that “active listening” is the most crucial skill for becoming a successful manager. You can become a better listener by controlling distractions, becoming actively involved, identifying important facts, and
[A]Separating facts from opinions
[B]Interrupting with quick replies or your own opinions
[C]Asking hostile questions
[D]Capitalizing on lag time by thinking of tasks that you have to complete

2. When we hear, we only perceive sounds, but when we listen, this hearing is accompanied by a deliberate and purposeful act of the mind. In business group interactions, some members may not perceive pressure to listen carefully to all messages because
[A]They are not sitting in the right place
[B]They rely on others to listen and respond
[C]They are too important to participate
[D]They are afraid of appearing uninformed

3. Listening is the most frequent, perhaps the most important type of on-the-job communication. Listening on the job is not only frequent it is very important as well. In fact, most managers agree that “active listening” is the most crucial skill for becoming a successful manager. If we ask a fundamental question, why do people listen at all? The answers to this question are many and varied. If one is engaged in critical listening, the goal is to
[A]Understand and retain information
[B]Understand the speaker's feelings, needs, and wants
[C]Evaluate the logic and validity of the message
[D]Appreciate the speaker's point of view

4. Which of the following the speaker can do, to answer the questions like, are the listeners paying attention? Do the listeners look interested? Do the listeners look confused? Are the listeners bored?
[A]Be clear
[B]Utilize feedback
[C]Be interesting
[D]Adjust speech delivery

5. The listener can use a number of verbal and nonverbal cues to aid the speaker in communicating. Sometimes nodding the head slightly or casual remarks like ‘I see’ can tell the speaker that the
[A]Listener is bored
[B]Communication which took place is enough
[C]Listener is actively involved in the communication process
[D]Listener is frustrated with the communication

6. Listening is very important for effective communication. But there will be many barriers, which obstruct proper listening. Self-centered listeners habitually
I. Take control of the conversation and tell you their problems.
II. Trivialize your concerns.
III. Emphasize their own knowledge of the topic.
IV. Question more.
[A]Both (I) and (III) above
[B]Both (II) and (III) above
[C]Both (I) and (IV) above
[D](I), (II) and (III) above

7. Conflicts are inevitable. Even the most amicable people get upset at times. Disagreements arise because individuals see, hear, and interpret things differently. Which of the following is/are potential source(s) of conflict?
I. Competition for scarce resources.
II. Poor communication.
III. Power struggles.
[A]Only (I) above
[B]Only (II) above
[C]Both (I) and (II) above
[D]All (I), (II) and (III) above

8. As with conflict management, negotiation can be handled in different ways. The outcome of a negotiation depends on the approach. In a negotiation you should
I. Try for win-win.
II. Accept nothing less than a draw.
III. Be content to avoid win lose or lose lose.
IV. Try for lose so that the other can win.
[A]Only (I) above
[B]Both (II) and (III) above
[C]Both (III) and (IV) above
[D]Both (II) and (IV) above

9. Conflicts are inevitable in any work place but success in any work place depends on how best the conflicts are resolved. Meetings conducted to resolve a conflict are called

10. Once you have decided on the format, you can start formulating specific questions. Each question must be so structured as to elicit just the information you want. Which of the following is a hypothetical question?
[A]If I were to introduce five-day week, do you think the staff would be happy?
[B]If you knew you could not do this work, why did you take up the responsibility?
[C]Are you satisfied with my leadership?
[D]Why are you always late to office?

11. Whatever the type of interview, a good deal of planning is necessary to make the interview a successful one. There are six strategies. Which of the following is true with regard to the most typical stages of an interview process?
[A]Interviews are typically done in one step
[B]The typical interview process has three steps: the screening, the selection, and the final stage
[C]The typical interview process has two steps: the screening and the selection stages
[D]The typical interview process has four steps: the pre-screening, the screening, the selection, and the final stage

12. You are attending an interview for the position of an asst. manager in a MNC. After preliminary tests, you are given a tricky situation/problem to solve, which typically comes to the position of an asst. manager. Now you have to assume yourself as the asst. manager and solve the problem. In this situation you are exposed to
[A]Structured interview
[B]Stress interview
[C]Situational interview
[D]Group interview

13. Which of the following statements is not true of the open-ended interview?
I. The interviewer poses broad questions and encourages the applicant to talk freely.
II. An open-ended interview is good for bringing out an applicant's personality and is used to test his professional skills.
III. In an open-ended interview, a candidate should reveal a great deal about personal or family problems.
IV. In an open-ended interview the interviewer cannot control the responses of the interviewee.
[A]Only (I) above
[B]Only (III) above
[C]Both (I) and (II) above
[D]Both (I) and (IV) above

14. An interview is a goal-oriented, interpersonal communication between an interviewer and a respondent. When in your office you are encountering disruptive problems that must be curtailed, which of the following types of interviews are used?
[B]Performance appraisal

15. An interview is a goal-oriented, interpersonal communication between an interviewer and a respondent. The interviewer must have a specific goal clearly in mind, so that the structure of the interview and the actual questions can all be tailored to that goal. Which of the following phases of the planning process does this come under?
[A]Get information about the other party
[B]Decide the structure
[C]State the purpose
[D]Persuade the respondent



#AhilyaBaiHolkarJayanti #Current Affairs #FamousPersons #GeneralKnowledge #GK #GS #Hindi #HinduSamrajyaDiwas #Ling #Management #ShivajiMaharaj 2012 2012 GK 2013 Current Affairs 2013 Daily Logo Quiz 2013 General Knowledge 2013 Logo Game Quiz 2014AugustCA 2014AugustGK 2014AugustGS 2014AugustIPC 2014CA 2014DecemberCA 2014DecemberGK 2014DecemberGS 2014DecemberIPC 2014JulyCA 2014JulyGK 2014JulyGS 2014JulyIPC 2014JuneCA 2014JuneGK 2014JuneGS 2014JuneIPC 2014MayCA 2014MayGK 2014MayGS 2014MayIPC 2014NovemberCA 2014NovemberGK 2014NovemberGS 2014NovemberIPC 2014OctoberCA 2014OctoberGK 2014OctoberGS 2014OctoberIPC 2014SeptemberCA 2014SeptemberGK 2014SeptemberGS 2014SeptemberIPC 2015GK 2015GScience 2015IndianPolity 2017 Current Affairs 2017August 2017December 2017November 2017October 2017September 2018 Current Affairs 2018FebruaryCA 2018JanuaryCA 2019GK 2020 Current Affairs 2020AugustCA 2020DecCA 2020GeneralScience 2020GK 2020JulyCA 2020JuneCA 2020MayCA 2020NovCA 2020OctCA 2020SepCA 2020SepGK 2021 April GK 2021 Current Affairs 2021 Feb GK 2021 January GK 2021 March GK 26 January A.R.M.Y. Accounting Adjectives Allahabad AllahabadQuiz Ancient History Angular Framework AngularJS April 2012 April 2013 Current Affairs April 2013 GK April 2013 Vocabulary Quiz April 2014 Aptitude Articles Assam August 2012 August2020 Authors Auto Quiz Automobile Quiz Automotive Quiz B School Banaras Bangalore Quiz Bangtan Sonyeondan Bank Exam Entrance Bank PO Exam Banking Banking Clerical Preparation Banking GK Banking Terminology BAT BCA Benares Benares Quiz Bengaluru Bharat Bollywood Quiz BollywoodPersons Books Boudh Festival Britain BTS Buddhism Festivals Bulletproof Boy Scouts Business Communication Business Current Affairs 2012 Business Ethics Business Law Business Management Business Quiz Business School Interview Business World C Programming Capital Market CAT Celebrity Quiz Christmas Quiz Cities of India City Quiz Civil Service Exams Class12English Class2Computer Class2English Class2GA Class2Maths Class3English Class3GA Class3GK Class3Maths Class4English Class7 Class7English Class8Science Class9English Cloud Computing CMMI-DEV Commodity and Derivatives Commodity Market Quiz Compensation and Benefits Compensation Management Computer Quiz Computers Conjunctive Adverbs Corporate Laws Countries Country Quiz Current Affairs Daily Quote Data Mining Data Science Database Management System DataBase Quiz DBMS DBMS True False Questions December 2012 Current Affairs December 2012 GK December 2013 Deepawali Delhi Delhi Quiz Demonetization Dev Anand Quiz Dev Sahab Dilli Diwali Diwali Quiz Dus ka Dum Eco Quiz Economics Economics MCQ Economics Multiple Choice Economics True False Quiz Email Etiquette English Environment Estimation Models EVS Facts about Allahabad Facts about Bangalore Facts about Delhi Facts about Dev Anand Facts about India Facts about Mahatma Gandhi Facts about Patna Facts about Rabindranath Tagore Facts about Varanasi FamousAuthors FamousBooks February 2012 February 2013 Current Affairs February 2013 GK February 2014 Festival Quiz Festivals of India FestivalWishes Filmy Quiz Finance Finance MCQ Finance Multiple Choice Finance Objective Questions Finance Quiz Finance True False Financial Accounting Financial Institutions Financial Management Fun Quiz FunTrivia Gautam Buddha Gender General Knowledge GeneralAwareness Geography Gerunds Ghrisneshwar Jyotirling Temple GK GK Quiz GK2016 GKToday GMAT Grammar GRE English GurPurab Gurudev Rabindranath Tagore GuruPurnima Gyan Guru HarryPotter HCM Helping Verbs Hindi Cinema Hindi Movies Quiz Hindi Synonyms Class 4 Hindi4 Hindu Festivals Hindu Gods Hindustan History Holi Quiz Holika Dahan HR HRD HRM Quiz Human Capital Management Human Resource Human Resource Management Quiz IAS IEO3English IEO4English IIFT IIM Interview IMO3Maths IMO4Maths IndependenceDay. SwatantraDiwas India Quiz Indian Budget Indian Cinema Indian Festivals Indian Polity and Constitution Information Technology International Days International Economics International Finance International Marketing Introduction to Management ISB Interview IT IT Aptitude Jain Festivals Janmashtmi January 2012 January 2013 Current Affairs January 2013 GK January 2014 Java Java Interview Questions Java MCQ Java Multiple Choice Java Programming July 2012 July 2013 Current Affairs July 2013 GK July 2013 Vocabulary Quiz July2020 June 2012 June 2013 GK June 2013 Vocabulary Quiz Jyotirling Kashi Vishwanath Mandir KBC KBC Questions Kedarnath Temple Know Allahabad Know Bangalore Know Delhi Know Patna Law MCQ Law Quiz Learn English LLB Quiz Logical Reasoning Logo Quiz Lohri Lord Buddha Macro Economics Mahatma Gandhi Quiz Maintenance Management MakarSankranti Mallikarjuna Jyotirlinga temple Management Management Accounting Management MCQ Management Quiz Managerial Economics Managerial Effectiveness Manipur MarathaKing March 2012 March 2013 Current Affairs March 2013 GK March 2013 Vocabulary Quiz March 2014 Mark II Function Point Analysis Marketing Marketing Management Quiz MAT MataVaishnoDevi Material Management Material Requirement Planning Materials Management May 2012 May 2013 Current Affairs May 2013 GK May 2013 Vocabulary Quiz May 2014 MBA MBA Entrance MBA IT MCA Medieval History Meghalaya Mental Ability Micro Economics Mizoram MM Modern History Monuments of India Multiple Choice Questions MyGov Quiz Nagaland National Days National Education Policy National Girl Child Day NCERT6Maths NCERT7Geog NCERT7Hindi NCERT7Maths NCERTGeography NCFM NEP2020 New Delhi Nouns November 2012 November 2012 GK November 2013 Numerical Ability OB OB Quiz October 2012 October 2012 GK Olympics Omkareshwar Jyotirlinga Temple Online Quiz Contest Operations Operations Management Organisation Behavior Organisation Behaviour Organizational Behaviour PADMAN Patliputra Patna Patna Quiz PCS Personality Quiz Personnel Administration Personnel Management Quiz PGCPM PGDBA PGDCA PGDIT Placement Papers of IT Companies PMP PMP Certification PMP Questions Portfolio Management Possessive Nouns Pratiyogita Darpan Prayag Production and Operation Management Programming Languages Project Management Project Management MCQ QMBlog QT Quant Quantitative Aptitude Quantitative Technique Quotations Rabindranath Tagore Quiz Rashtriya Ekta Divas RDBMS Republic Day Samanya Gyan Sangam Santa Claus SAP HANA SAT Satyamev Jayate Science Security Analysis September 2012 September 2012 GK Shree Mahakaleshwar Temple Shree Siddhivinayak Ganapati Temple Shree Somnath Temple Siddhartha SNAP Software Testing Spellings Sports SportsPersons Sri Ramanathaswamy Temple StatesOfIndia Static GK Strategic Finance Strategic Management Strategy Strategy True False SundayFun Swami Vivekanand Swami Vivekananda Quiz Synonyms Systems Quiz Taiwan National Day Tata Crucible Teasers Teej Temples Temples of India Time and Calendar TOEFL Trimbakeshwar Jyotirlinga Temple Tripura TV Show UK Quiz United Kingdom Vaidyanatha Jyotirlinga temple Varanasi Verbal Ability Vocab Vocabulary World Heart Day World Mental Health Day World Teachers Day World Tourism Day XLRI Interview