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Friday, January 6, 2012

Management Quiz - 15

1. The three general types of managerial roles identified by Mintzberg are
[A]Interpersonal, administrative, informational
[B]Decisional, interpersonal, organizational
[C]Interpersonal, informational, decisional
[D]Interpersonal, informational, organizational



2. In the area of diversity, establishing task forces or committees to explore issues and provide ideas, carefully choosing work assignments to support the career development of all employees, and evaluating the extent to which diversity goals are being achieved would most likely be classified under which of the following managerial roles?
[A]Planning
[B]Staffing
[C]Leading
[D]Organizing



3. The kind of management that conducts the business or affairs by standards established, by facts or truths gained through systematic observation, experiment, or reasoning is referred to as
[A]Administrative management
[B]Behavioral management
[C]Bureaucracy
[D]Scientific management



4. Keith Davis and William C. Frederick have worked on the concept of social responsiveness. And according to them the social responsiveness of an organization can be measured on the basis of which of the following criteria?
[A]Contributions to profit-oriented projects
[B]Fair treatment of employees; fair pay and safe working conditions
[C]Unequal employment opportunity
[D]Unsafe and poor quality products to customers



5. Archie B.Carroll, an eminent researcher in the area of social responsibility, identified three types of management based on how ethical or moral their decisions and actions are. In this regard, which of the following is a characteristic of Immoral Management?
[A]Managers strive for success, but never violate the parameters of ethical standards
[B]Managers follow the law not only in letter, but also in spirit
[C]Managers show lack of concern about others' desire to be treated fairly
[D]This type of management strives to follow ethical principles and precepts



6. Which of the following statements is/are true?
I. Standing plans are developed for activities that do not recur regularly over a period of time.
II. A policy is a standing plan that specifies the broad parameters within which organization members are expected to operate in pursuit of organization’s goals.
III. Rules are one of the standing plans that spell out specific actions that must be taken or not taken in a given situation.
[A]Only (I) above
[B]Only (II) above
[C]Both (I) and (II) above
[D]Both (II) and (III) above



7. Which of the following steps in the planning process should be completed before the others can be addressed?
[A]Put plans into action
[B]State organizational objectives
[C]List alternative ways of reaching objectives
[D]Develop premises on which to base each alternative



8. Which of the following would not be an accurate depiction of the differences between strategic and tactical planning?
[A]Strategic planning is developed mainly by upper-level management and tactical planning is generally developed by lower-level management
[B]Facts for strategic planning are generally easier to gather than facts for tactical planning
[C]Strategic plans generally contain less detail than tactical plans
[D]Strategic plans generally cover a longer period of time than tactical plans



9. Plans that apply to the entire organization, that establish the organization's overall objectives, and that seek to position the organization in terms of its environment are called _____ plans.
[A]Short-term
[B]Temporary
[C]Operational
[D]Strategic



10. Planning is an essential ingredient in successful achievement of goals and objectives. It is a prerequisite not only for success but even for surviving in a complex and competitive world. In this scenario, which of the following is not a characteristic associated with the management function of planning?
[A]It is goal-oriented
[B]It is a secondary function
[C]It is an intellectual or rational process
[D]It is forward-looking



11. Formulation and definition of objectives of an organization is the basic requirement of effective management and they serve as guidelines for managerial actions. In this context, the eight key result areas in which Peter Drucker advises managers to set objectives include all of the following except
[A]Market standing
[B]Productivity
[C]Public responsibility
[D]Inventory control



12. Based on the organizational level the plans can be strategic, tactical or operational. In this regard, which of the following best describes strategic planning?
[A]Facts are difficult to gather, and plans cover short periods of time
[B]Facts are difficult to gather, and plans cover long periods of time
[C]Facts are difficult to gather, and plans are developed mainly by lower level managers
[D]Facts are easy to gather, and plans are developed mainly by higher level managers



13. Margaret is a top executive with her company. Recently she has devoted her skills and talents to the development of new organizational objectives and the manner in which her firm can achieve those goals. It could be stated that Margaret is engaged in ______.
[A]Resource allocation
[B]Planning
[C]Implementation
[D]Forecasting



14. When decision makers construct simplified models that extract the essential features from a problem without capturing all the complexities of a problem, they are acting under which of the following?
[A]Bounded rationality
[B]Unbounded rationality
[C]Uncertainty
[D]Heuristics



15. As a practice, though not documented, a brokerage house tries to promote its own employees into a broker's slot whenever one becomes available. This is an example of a (n)
[A]Rule
[B]Procedure
[C]Policy
[D]Norm



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